HootSuite 2.0, meet the public. The public, meet HootSuite 2.0.
The wait is finally over! Following our closed beta, HootSuite 2.0 is going live to the public! And what can you expect? The hottest features you suggested, all intended to save time and increase efficiency. HootSuite 2.0 was designed to allow you and your team to get the most out of your Twitter experience.
Still have questions? Our FAQ page houses many answers. Inquire within.
Do you like HootSuite… or do you love it? Tell us what you think! Our Get Satisfaction feedback forum contains loads of ideas, as well as answers to many common questions. The feedback forum is a place for you to suggest ideas, give praise, report issues and give praise.
Who are we? Good question! Discover who we are and how we came to be in the About section.
Thank you to all our supporters! We couldn’t have done it without you. Our new and improved version is jammed full of owl-tastic features which make it the essential Twitter client for power users and businesses.
“Our business is about technology, yes. But it’s also about customer relationships,” says Michael Dell. The same is true with Twitter. Twitter is a technological breakthrough which hinges upon the creation of relationships. It works for Dell: they made $2 million off sales from Twitter. So how does a brand on Twitter establish relationships? One answer: sig your tweets.
“Sig” is a term borrowed from email culture, which is short for “signature.” Just as in email, sigs identify the human at the end of a message. A sig takes only three of a tweet’s 140 characters. Here’s an example:
Sigs are especially useful if multiple people tweet for a particular brand profile. They create organizational accountability and help manage workflow. A sig allows one to know who sent a tweet and when it was sent. Inclusion of sigs also values transparency, a high-value attribute on the Internet. Conversation becomes more natural when customers know who they’re talking to.
Sigs are simple to add on your own. For those who tweet often on multiple-editor profiles, HootSuite has made it even easier. One of our long-running features is autosigging, where sigs are automatically inserted into tweets. If you autosig, there’s no need to manually type it in every tweet. Most importantly, nobody in an organization will forget to add their sig — since it’s already there!
Update: A few people have asked when we implemented this feature. HootSuite has featured autosigging since December, 2008. It was part of our first version. We hope you continue to enjoy this feature!
