All posts by Jordan Behan


Introducing HootCare, Prioritized Support for Pro Customers

Sharad Mohan, Director of Customer Success at HootSuite is very passionate about your social media experience. Even with some of the highest customer support ratings in the industry, Sharad looks for opportunities to improve the experience customers have with our company. His latest idea is the launch of “HootCare,” a 24/5 prioritized support service for

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#MyDash: Constable Anne Longley, Vancouver Police Department

New for 2013, we’re introducing a new blog series called (and hashtagged) #MyDash. Here, we highlight a HootSuite user, and get a glimpse at the way they’ve set up their dashboards. We will periodically select people to feature as guest authors here on the HootSource blog. Our first participant is Constable Anne Longley. In December

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HootSuite 2012 US Election Tracker

Watch the Social Media Race with HootSuite’s 2012 Election Tracker

Want to see who is winning the “social media race” on the road to the 2012 US Presidential Election? HootSuite’s 2012 Election Tracker shows you social media metrics, as they happen, and measures sentiment of the social messaging. Who gets more mentions, Likes, and positive sentiment, Barack Obama or Mitt Romney? The live election dashboard is

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