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HootSuite and Toucan: Birds of a Feather


August 20th, 2009

HootSuite now integrates with Toucan, the official Twitter application for Salesforce CRM.

HootSuite users can now import all their profiles into Toucan, thereby fusing the powerful features both platforms offer. With Toucan and HootSuite, you can generate leads and contacts from Twitter followers, communicate with sales prospects via Twitter, and respond to Salesforce support cases through tweets. Together, Toucan and HootSuite users will also have access to advanced statistics from the ow.ly URL shortener thereby delivering quantifiable return on investment (ROI) for social networks integrated within Salesforce.

This union proves that birds of a feather really do flock together. Ca-caw.

You can read more about the merry union here.

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  1. playgirlteddy
    October 10th, 2009 at 12:23 | #1

    so what should i do to get some people to reply to my tweets

    [Reply]

  2. December 9th, 2009 at 01:49 | #2

    What the benefits to users?

    [Reply]

  3. September 23rd, 2010 at 10:20 | #3

    We integrated ToucanCRM into Salesforce and we are able to measure ROI.

    [Reply]

  4. June 10th, 2011 at 14:54 | #4

    Our company is new to hootsuite. We have big hopes for our clients and will defo give feedback to your team soon. First signs are fantastic product well done.

    Phillip Monk

    Operations Director

    Monkeyfishmarketing.com

    [Reply]

  5. August 30th, 2011 at 08:39 | #5

    Its a great piece of software, i love how much time it saves me

    thank you

    [Reply]

  6. October 10th, 2011 at 08:22 | #6

    I love this piece off software.

    i would recommend it to anyone

    [Reply]

  7. October 20th, 2011 at 07:11 | #7

    I have just started all this social media malarky for my joinery firm and I’m finding this a really big help. Thanks and keep the good work coming!

    [Reply]

  8. November 23rd, 2011 at 15:04 | #8

    Hi

    I need to understand a bit better, how do l get the best of this

    Steve Buckley

    Head of SEO

    Website Optimization Company LTD

    [Reply]

  9. December 4th, 2011 at 13:33 | #9

    We use salesforce CRM religiously for all internal duties, this has been a breath of fresh air and great for client interaction

    [Reply]

  10. BM&Co Web
    April 1st, 2012 at 14:44 | #10

    Tried using Hootsuite back in 09, then TweetDeck but getting back in to HootSuite but SalesForce CRM? Oh please.

    [Reply]

    Dave Olson Reply:

    This is old news BM&Co and this tool is no longer supported. Thanks for your feedback.

    [Reply]

  11. April 3rd, 2012 at 08:25 | #11

    I agree with these comments this is one of the most effect time management pieces of software

    [Reply]

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