concerned 5pts

What on earth does this mean? What have I done?

Hootsuite member (me) has transferred ownership of social network (mine) (TWITTER) to the Organization

Hootsuite Media Inc. 5 East 8th Avenue, Vancouver, CANADA, V5T 1R6
Hootsuite is a Trademark of Hootsuite Media, Inc.

Hootsuite_Help_Desk moderator 5pts

Hi @concerned,

Thanks for reaching out to us, my name is Camille from the Help Desk and I'd be happy to assist you in this matter!

When transferring social networks, it means you've relinquished those duties onto a new member within the organization. To find out more information on transferring of networks, have a look at this Help Desk article which explains the action further:

Should you have further questions or concerns, please reach out to us for more direct support on Twitter, @Hootsuite_help or via Private Message on our Facebook Page, or via live chat at


Camille | Customer Advocate |

jeallybean 5pts

Hi I'm working for a social media company and we use Hootsuite to schedule our posts, I want to connect a clients LinkedIn company page which is under his personal profile and Im an adimin of the page, when I try to add the LI it asks my permission if its okay to take ownership of the network, what does this mean?

Hootsuite_Help_Desk moderator 5pts

@jeallybean Hi there,

This means that the LinkedIn Company Page is being transferred from another Hootsuite account into yours. This can be done if you have the credentials and admin roles required. 

Please reach out to us at @hootsuite_help or head to if you need further assistance with this. We are happy to help.

Kind regards,

Christian | @Hootsuite_Help |

alexrwing 5pts

Trying to regain ownership of our social network on Hootsuite. Owned by 'TheDroidguy LLC', which we worked with briefly. How do I get full control of 'mojoebrewing' again?

Hootsuite_Help_Desk moderator 5pts

@alexrwing Hey there!

Thanks for reaching out to us!

Can you please reach out to us on Twitter @Hootsuite_Help or on Facebook? 

We would be happy to assist further with this!

Looking forward to your response!

Kind regards, 

Gary | Customer Advocate | @Hootsuite_Help

All_Packs 5pts

We tried to add Twitter to the free account but we can getting "Social Network 'All_Packs' is currently owned by Organization 'RMG Global'" we do not work with them for a long time and there is no way to contact them. How do I get full control of the social network?

Hootsuite_Help_Desk moderator 5pts

@All_Packs Thanks for reaching out! We'd like to assist you further over email. At your soonest convenience, can you send us a tweet at @Hootsuite_Help for us to open a ticket for you?

We look forward to helping you!


Paige @Hootsuite_Help -

Dave Olson
Dave Olson 5pts

We're constantly working to improve the functionality for Linkedin and other integrated apps.

Sookie Shuen
Sookie Shuen 5pts

I am currently an advanced owner on some LinkedIn groups, how come I cannot view the latest discussions and most popular discussion from that group? Am I able to post to the group without getting permission from account owner?

Melisa 5pts

My boss wants to add my Social Network accounts and is asking for my username and passwords. Is there a way she can push feeds to my social network accounts without giving her my passwords?

Thank you,


Jeremy 5pts

I have been using hootsuite free version for a while now, managing two twitter and one facebook profiles. They recently removed them from my list for some reason and when I try to re-add them it says it is already owned. But it says it is owned by the account I AM CURRENTLY LOGGED INTO !!! I know its owned by me, THANKS< NOW LET ME RE_ADD IT


John 5pts

As vital as profile ownership is for an organization, it's impossible to take advantage of these benefits on HootSuite currently. You need to have a Pro account to use them, and I'd love to be able to delegate responsibilities to volunteer team-members for our non-profit - but I can't!

Julie Myers
Julie Myers 5pts

Thanks for the tips. I use Hootsuite to help manage social media activity for some of my clients. Makes my life a lot easier! I like to scan through the tips and best practices to make sure I'm getting the most from it, too. Thanks again.