Archive

Posts Tagged ‘Learning’

#HootTip: Using Ow.ly to Auto-Post on #HootSuite for #iPhone

December 22nd, 2011

#Hootip for MobileDownloading HootSuite for mobile is the first step to harnessing the power of the social media dashboard in the palm of your hand. We took many of the features and tools from the HootSuite web dashboard and put them into a pocket-sized tool which is custom made for a unique mobile experience. To help get you acquainted with the functionality, or just for a refresher, here’s a new #HootTip about a handy mobile HootSuite feature.

HootLink with Ow.ly for iOS

Want to share that YouTube video in your mobile browser but don’t want to deal with the hassle of copying, pasting, and switching apps? We’ve made it even easier for you to add links to your updates with a unique Safari tie-in.

This tip will show you how to use Ow.ly in your mobile browser to automatically shorten links, launch the HootSuite app, and broadcast what you’re viewing to any of your social networks in just a few short steps. Read more…

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What the New #Facebook Features Mean for Your Business ~ #HootSuite University Lecture Series

October 4th, 2011


HootSuite University

In a single day, the way we interact with social media can change, and sometimes it’s a challenge to keep up. To help our fellow owls, HootSuite University is releasing exclusive content that will help educate users on these new features, as well as the implications they will have on businesses.

What the New Facebook Features Mean for Your Business

Mari Smith

HootSuite University is pleased to feature the bubbly social media leader, speaker, and author, Mari Smith. Mari is renowned in the world of social media and “Relationship Marketing,” having co-authored the book Facebook Marketing: An Hour a Day, and spoken alongside the likes of Richard Branson, the Dalai Lama & Tony Robbins.

In this presentation, Mari makes sense of the recent Facebook changes and explains the potential impact they will have on businesses using the social network.

In this HootSuite University lecture, Mari explores:

  • The new Subscribe feature: Should you turn it on and create a new marketing channel?
  • How to optimize the new Share feature on fan pages.
  • How the Ticker, Timeline, and new Open Graph affect business.
  • How to publish content for engagement and viral visibility.
  • Tagging and sharing etiquette.

This feature presentation is one of many in HootSuite University‘s growing library of social media content, and is available to the public for one week only.

Read more…

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Lunch & Learn ~ Discuss Social Media Hot Topics during #HSUchat

September 20th, 2011

Social Media Chat

Each Tuesday, HootSuite University hosts a Twitter chat for in-depth industry discussions about social media hot topics. #HSUchat is a place to share your experiences, learn from others, ask questions, and engage with the social media community.

Today (Tuesday, Sept. 19, 2011) at 2pm EST we will discuss strategies for measuring the ROI of your Twitter engagement. Whether you’re just starting to use social media for your campaigns or have led many initiatives, #HSUchat offers a valuable opportunity for peer-to-peer learning.

Read more…

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#HootTip: Managing Team Members in #HootSuite

September 6th, 2011

Hoot Tip of the DayUsing HootSuite to grow your business and collaborate with teams is an easy way to maximize your social media efforts. The Dashboard is chock full of features and tools to help you make the most of your social media management. Plus, we’re always adding more. To help get you acquainted with the functionality, or just give you a refresher, we have a new #HootTip all about a handy HootSuite feature.

Managing Team Members

Team collaboration is a management style that is always in flux. As roles change and employees come and go, the status of your team members will need to be updated — either by upgrading or downgrading their permissions in HootSuite. Perhaps the scope of your campaign is changing, or more help is required for customer care; managing team members in HootSuite will give you the flexibility you need to be nimble in the ever changing landscape of social media.

Managing teammates is a quick and easy feature in the HootSuite Dashboard, and is the focus of today’s HootTip. Read more…

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Get the Most out of new Facebook Tool – HSU Video Lesson

August 30th, 2011

HootSuite likes Facebook more than ever. With our newly released Facebook features comes five new videos from HootSuite University designed to provide an instructional overview of how HootSuite users can leverage the enhanced HootSuite updates for Facebook.

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HootSuite University

These brand new videos will show you how to personalize your newsfeed, monitor specific conversations across all of Facebook, upload photos directly to your page or profile, use our enhanced profile picker, and HootSuite Enterprise clients will learn how to geo-target Facebook updates! Students will also be able to view these videos within HootSuite University.

Learn with #HSUchat

Once you’ve had time to experiment with the new features, let us know how you plan to integrate them into your social media strategy! You can leave your feedback in the comments below, or join us today for our #HSUchat at 4pm EST/1pm PST when we’ll be discussing strategies for engaging with fans on Facebook. Simply include a #HSUchat search stream on HootSuite, and be sure to follow @HootSuite_U for the latest updates.

Discover more with HootSuite University

HootSuite University will teach you how to leverage HootSuite in your day to day social media usage and help you on your way to becoming a HootSuite pro. This social media certification program will teach you the advanced tips and techniques for using the dashboard and developing your social media strategy.

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New Developments at #HootSuite University ~ Fresh New Program and Videos Too

August 9th, 2011

HootSuite University

HootSuite University is newly refreshed with exciting features and videos to help you on your way to becoming a HootSuite pro. This social media certification program will teach you the advanced tips and techniques for using the dashboard and developing your social media strategy.

Read more…

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Activate and Earn ~ HootSuite Announces New Affiliate Program for Better Social Media Networking

January 11th, 2011

HootSuite Affiliate Program
Social Networking Tools

We’re starting off the new year with another big announcement: HootSuite is happy to announce the HootSuite Affiliate Program. This new program allows HootSuite premium plan holders to earn generous commissions by referring friends, colleagues, and clients to HootSuite Pro and Enterprise plans as well as HootSuite University.

Pays to Share

Many of you Hoot-fans already enthusiastically share HootSuite with your audiences… and starting today, Pro or Enterprise plan holders can receive 50% of the first payment amount received from all new customers referred via their channels.

Already Pro? Great! Activate your Affiliate membership and start accumulating credits right away.

Not a HootSuite Pro yet?Sign up for a free 30 day trial and see how the advanced features can help your social media efforts while also jump-starting your affiliate earnings. You can earn commissions on sign-ups for all of the HootSuite premium products – including Basic Plan referrals which upgrade within 60 days of clicking your affiliate link.

HootSuite Affiliate Program

Promo Tools

The HootSuite Affiliate Program allows you to create multiple campaigns and learn from all the related stats. When using the dynamic affiliate dashboard, participants can see an overview of their account as well as track all campaign results independently. Once you reach the $100 threshold, we’ll credit your PayPal account.

To help you promote HootSuite to your audience, we’ve also pre-built HootSuite marketing banners with affiliate codes included in the code snippet.

HootSuite - Social Media Dashboard

Add the handy campaign-specific links to your blogs, sites and social networks plus share through chat and (opt-in) emails to help gather new accounts. Ready to go? Visit hootsuite.com/affiliate to activate your account. Then, start sharing the good news… your account could pay for itself!

Handy Help

Questions? We created instructional resources to answer common questions and help you learn more about the program. Visit the Help Desk for Affiliate FAQs plus visit the Community Help Forums to discuss tactics with other participants.

Bonus: Facebook Pages Update

As an added bonus in this release, we’ve tuned-up the way HootSuite works with Facebook Pages. Now you can delete posts and comments from Facebook Pages you own right from the dashboard – but first you’ll need to re-authenticate your Facebook Pages.

When you attempt to delete a comment from Facebook Pages, you’ll be presented with a re-import popup. Simply follow the instructions to re-add each of your Facebook Pages and then enjoy the new tools. Not the owner of the Facebook Pages? Not to worry. You can send a message to the account owner to request the re-authentication.

Feature requests for Facebook Pages are a popular topic in the Feedback Channel, with these changes, HootSuite can easily continue to increase functionality.

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New-Look Learning University Graduates Inaugural Class of Pros

July 26th, 2010

Refreshed and Ready

HootSuite Professional Certified

A few months back, we launched the HootSuite Learning program to offer comprehensive training for social media professionals about the nuances and features of HootSuite. We also sought to offer an environment to exchange ideas and discuss trends, tactics and strategies for managing outreach and listening activities.

Now with the first batch of grads proudly displaying their badges, we’ve tuned up the Learning site to be a bit more “Hoot-like” with easier access to the courses, quizzes and the important directory of certified pros.

If you are already a student, take a look and see what you think. Not a student yet? Perhaps you’ll be inspired to join up.

Big Owls on Campus

Now that the quizzes are completed and the grades are in, we’re happy to congratulate the first group of HootSuite Learning program students who are now certified as “HootSuite Professionals.”

All graduates are listed on the HootSuite Certified Professional directory, plus you can identify them by the insignia proudly displayed on their websites.

The list of pros are sortable by city and country so you can find a consultant close to your location as needed from USA, Canada, UK, The Netherlands, Switzerland, South Africa, Ecuador and more.

Guest Faculty

Along with the quizzes and learning modules, HootSuite Learning provides students with “stories from the trenches” as told by an assortment of experienced marketers, authors and managers.

As a recap: In the first month, Lewis Howes demonstrated the power of LinkedIn and shared tips on maximizing this popular business networking tool.

Up next was Lisa Kacerosky from legendary curator of humor, Icanhascheezburger.com. Lisa blew the audience away by revealing the 50+ different profiles she personally manages using the HootSuite and showed exactly how one person can accomplish such a huge task.

Then came Chris Garrett — co-author (with Darren Rowse) of the book “ProBlogger – Secrets for blogging your way to a six figure income — who discussed the business of blogging and creating compelling content for your social media channels.

Following up with a different perspective was Rich Harris, the customer support manager at hardware manufacturer Seagate who discussed tactics for providing customer support using HootSuite.

@ambermac -- photo by @kk

The latest speaker was Amber MacArthur, host of online shows, writer of columns and author of “Power Friending” who shared her insights about the power and benefits of networking.

Next up is Sean Malarkey discussing ins and outs of Twitter and then an encore webinar by Lewis Howes.

Plus Dave Olson, HootSuite’s Marketing and Community Director, has participated to share freshly released tools, as well as providing some context about how ideas become features in the HootSuite universe.

Ready to Join?

Sounds great! Get signed-up for the on-going HootSuite Learning University program for only $47/mo.

HootSuite University

Sign-up for the ongoing HootSuite Learning University program

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HootSuite University Starts May 1st! ~ Get Pro-Certified

April 20th, 2010

School is in for Summer

School starts early this summer as we will be launching the HootSuite Pro-Certified training and testing on May 1st.

A number of great individuals and brand representatives have already enrolled in class, and we wanted to give you a checklist of what you will need for the training to prepare yourself for testing.

First off, What is HootSuite University?

The purpose of the HootSuite University is to give people a place to become more proficient with using HootSuite. There are a number of individuals using it, along with agencies, PR firms, and other companies who manage clients using the HootSuite dashboard.

The University will include a HootSuite Pro-Certified training session that will include 4 modules with a test at the end.

HootSuite University

What do the modules include?

  • Module 1. The basics and foundation – Setup, integration, populating accounts
  • Module 2. Navigating HootSuite – Navigation, streams, keyword, monitoring
  • Module 3. Advanced navigation – Teams, owners, people, granting permissions, adding/removing members, team settings
  • Module 4. Advanced tools – Advanced strategies, shortening links, tracking, adding files, rss, reply to all, drafts, scheduled tweets, etc.

Once you complete the training for this, a test will appear and it will be pass/fail.  The test will be a number of multiple choice and yes/no questions. If you pass you will then become added to a directory of HootSuite Pro-Certified professionals.

What will certification do for you?

It will let others know that you understand HootSuite to it’s fullest potential, give you more credibility, and give you a badge of acknowledgment that you have gone through the training necessary to fully use HootSuite for multiple purposes.

What else is included in the HootSuite University?

Each month will include ongoing education with best practices using social media sites like Twitter, Facebook, LinkedIn, YouTube,  and include training on blogging, email marketing, and other tools that will help you with your social media and online marketing efforts.

Monthly webinars with top brands or company using HootSuite will be conducted where we will be asking them questions on how they best use HootSuite and social media to market their message, connect with their current and potential customers, and build their business.

Students will also have access to a members only forum where they can connect with fellow classmates, ask important questions, find the best resources online, and engage with a community of those who “get it”.

How long will graduates stay in the directory?

Each member who passes the test will be added to a Premium HootSuite Members Pro-Certified directory. For each month they stay active in the University and stay up to date on the current training and education, they will stay in the Premium directory.

If a member discontinues their enrollment in the Hootsuite University they will be moved from the active member directory to an inactive members directory so others know they have passed the HootSuite Pro-Certified training, but are not undertaking ongoing learning.

This will let companies looking to hire someone with the online marketing and social media work a place to see if those who have passed the training are still getting up-to-date education on the latest social media best practices.

How about early enrollment?

We already have a number of consultants, agencies, and brands who have signed up for the University, and early enrollment ends May 1st so make sure you sign up before then to receive a discount on your education.

Unfortunately, a company can’t sign up all of their employees under one account, as each individual needs to have their own personal profile in order to share their unique voice in the forum and take the test under their own name.  So each employee will need to enroll separately.

However, we will be adding company names to the directory as well, and those who have more members of the company that have passed the testing will rank higher on the list, and will have the number of employees who have completed the training next to that company name.  So the more who join from each company the better.

See ya in class!

We look forward to seeing you on May 1st as that is the day the best practices training, along with the HootSuite Pro-Certified Modules and Testing will be available as well.  See you in class!

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Team Collaboration Webinar now available on-demand

April 15th, 2010

The (fully soldout) Team Collaboration webinar is now available On Demand. Pardons for the delay – please enjoy at your leisure for info about the new Team Collaboration tools plus the announcement on HootSuite Pro-Certification program.

Webinar description:

Need better methods for coordinating with project teams? Great! HootSuite is here to help. Join us for a Webinar to explore HootSuite’s team workflow tools and learn tactics for power tuning your social media dashboard for monitoring conversations, spreading messages and tracking success across multiple networks. This webinar is particularly useful for: Agencies, Brands, Consultants, Teams with multiple contributors.

Hosted by HootSuite Community Director, Dave Olson and presented by Learning Specialist, Lewis Howes, attendees will learn expert tips and explore features designed to enhance team workflow. Additionally, we’ll announce a new program to increase your HootSuite skills plus gather your opinions about which topics and methods are best for you.

Related links:

HootSuite Webinars – keep an eye for upcoming sessions and details

HootSuite University – sign up at introductory rate for May 1st start

HootSuite Pro-Certified FAQ – all the details on the new program

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