HootSuite blog – Social Media Dashboard

HootSuite has a few nifty tricks up its sleeve for managing RSS feeds. Here are a few things you may or may not know about feeding RSS with HootSuite:

Pause a Feed

We’ve made it possible to pause your feeds with HootSuite — with a click of a button. In the RSS/Atom section of your settings, simply press the pause button. Press play if you want it to resume. We’d like to think that the hardest thing about this is wrapping your mind around how easy it is.

Private Analytics

When you feed your RSS content into HootSuite, rest easy knowing the analytics are private. Your competition can’t peek at your numbers. Unlike other Twitter RSS services that depend on third parties for their URL analytics, HootSuite integrates both RSS and analytics in one app. This means better security for you (and less intel for competitors).

Multiple Accounts

We’ve saved the best tip for last. With HootSuite, multiple Twitter profiles can have access to one RSS feed. You can choose which accounts have access, and when they have it. One RSS feed can be configured to send to all your accounts, a few of them, or just one.

Here at HootSuite, we have tested many helpful ways to integrate RSS feeds with Twitter. However, we’re only scratching the surface. What tips do you have?

Twitter for business, features analytics, atom feed, columns, multiple accounts, rss, tips

HootSuite will be updated this evening. The new release includes some new features, and improvements upon the issues reported by some users.

(Please note that the site may be down from 10pm to 12am PST. Fear not! Your prescheduled tweets will still go out during this time.)

New features:

1) Home and @Reply tabs will show “in reply to” links that let you see the tweet being responded to.

2) We’ve added text to the RSS feed settings page to help clarify whether a feed is paused or “feeding.”

3) On the search page, any search you make is automatically saved — no more extra clicks to save your favorite searches to HootSuite!

Improvements:

1) We’ve enhanced our server so using ow.ly should become more efficient and faster.

2) We’ve updated RSS feeds. This should eliminate the problems some have experienced and keep things running smoothly.

3) We’ve updated our click tracker to do a better job of filtering out bot and spiders from your clickthrough stats. This may have the side effect of making your previous stats suddenly shrink as we remove known bots from the database.

4) Clicking on @username within a tweet will now show you recent tweets from that user, rather than starting an @reply tweet.

5) We’ve made mouse-overs on Home/@Reply/DM page more consistent.

6) We’ve solved some of those pesky IE6 bugs.

Thanks for your feedback, everyone.

customer service click tracker, feedback, ow.ly, rss, update