HootSuite in Transit ~ Case Study with Translink

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Recently, the Transportation Authority for Vancouver, Canada launched a new Twitter Pilot Project. Using HootSuite, the @TransLink team collaborated to make customer-updates on events and major service disruptions a permanent feature for all those that ride on their system.

Check out this Case Study all about the successes of using HootSuite’s handy team collaboration tools to reach out and increase customer engagement.