Half a Billion Users Joined Social in the Last Year (And Other Facts)
The July update of Hootsuite's Digital 2021 report reveals the latest data on the state of the internet, social media, and more.
How to Use Social Media in Healthcare: A Guide for Health Professionals
There are many ways to use social media in healthcare, including promoting awareness and sharing accurate health messaging.
How to Use Instagram Reels for Business in 2021
Learn how to promote your brand, reach new people and engage your audience with Instagram Reels, the alternative to TikTok.
How to Find Instagram Influencers that Work for Your Business
Learning how to find Instagram influencers to work with is an art and a science—but finding the right one can make or break your campaign.
Everything You Need to Know About Instagram Reels Ads
Learn how to reach a targeted audience with creative and engaging Instagram Reels Ads.
Strategy
How to Advertise on Instagram: A 5-Step Guide to Using Instagram Ads
It's not too hard to create successful Instagram ads, as users are already primed to shop on the platform.
2021 Instagram Hashtag Guide: How to Get More Reach
Instagram hashtags can make or break your Instagram strategy. Use them correctly and you’ll get your posts seen by more people.
How to Get More Views on YouTube: 16 Tips that Actually Work
If you want to get more views on YouTube, you need to respond to viewer comments, create video playlists, design attention-grabbing thumbnails and more.
14 Customer Service Metrics to Track (Free Report Template)
Customers expect to get support wherever they look for and they expect it fast. To keep up, track the customer service metrics that matter.
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News
Why Piggybacking on Your Brand’s Social Posts is Great for Your Career
With employee advocacy, everybody wins. (And yes, that includes you.) Find out why being an employee advocate is worth your time.
Coming Soon to Hootsuite: Composer, Analytics, and Customer Care Updates
There's a lot of new stuff coming to Hootsuite in Q3 2021. Get a sneak peek of all the things we just couldn't wait to share with you.
4 Metrics to Track if You’re Using Social Messaging for Customer Care
Set goals and measure key performance indicators (KPIs) to help your social media and customer care teams focus on the metrics that matter.
Why Social Messaging is the Key to an Unbeatable CSAT Score
Rescue your customers from the dreaded purgatory of phone trees and hold music to win their undying love and gratitude.
