For any organization actively on social media, it is imperative that they use a social relationship platforms (SRP) that meets all their needs. Finding the best enterprise SRP that works across your entire organization can be challenging.
When assessing a SRP, make sure your decision is based on the long-term needs of your organization. This buyer’s guide provides a framework to help you make a solid and confident investment that will meet the expanding social media needs of your organization.
The 10 Essential Capabilities of an Enterprise Social Relationship Platform:
- Social Media Management
- Security & Governance
- Global Support
- Analytics & Reporting
- Education & Training