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#HootTip: Manage Your Twitter Contacts in #Hootsuite

By Ariana Biagi | 9 months ago | Skills | 11 Comments

With Twitter, the opportunity to engage with hundreds of millions of people is only ever 140 characters away. With that amount of Twitter users, it can become hard to keep track of those you are most eager to reach. Thankfully, HootSuite’s contact manager helps you identify the right contacts to engage.

Here’s How

  1. In your HootSuite dashboard, click the contacts icon in your launch menu.

HootTip - Manage Your Twitter Contacts

  1. In the left-hand column, you will see all of your Twitter profiles and lists. Select a Twitter profile.

  2. Under the compose message box, you will see two buttons labeled  People Following Me and People I Follow. By clicking People Following Me, you will be able to see a list of your followers. By clicking People I Follow, you will be able to see a list of everyone whom you follow.

HootTip - Manage Your Twitter Contacts 2

  1. You will now be able to see a profile snapshot for each contact, including:  the number of people they follow, are followed by and their Klout score. Tip: Based on their Klout score, you can identify the Twitter influencers. Klout scores are important to consider when you want to engage with people who could increase the reach of your brand’s message. When influencers Tweet, people listen.

  2. You can even follow or unfollow any contact by clicking the Follow or Unfollow button to the right of the profile name.

HootTip - Manage Your Twitter Contacts 3

  1. When you click on a contact’s Twitter avatar or user name, a popup will appear. In the tabs at the top of the popup, you can view the contact’s Bio, Timeline, Mentions and Favorites. At the bottom of the popup, you can follow, unfollow, direct message, reply and add to a Twitter list.

Bonus: To learn how to add contacts to Twitter Lists, check out our “Adding Lists In Your Web Dashboard” HootTip!

Keep an eye out for a new #HootTip each week – they’re short and sweet so that you, your friends and your followers, will be HootSuite experts in no time.

12 comments
Patty
Patty

Sorting our 1300 twitter people we follow in different lists. Trying to see if I missed any, which I'm sure I have. When I go to Contacts I don't see the lists they are each in. So I can take a quick run through. Is there a way to add that to a column when you see all your contacts?

lj
lj

Sorting by klout, followers, etc. would be useful in making lists.

jose
jose

waooo, I didn't know about these features!!!! this is great!

Fawn
Fawn

I'm new to HootSuite and noticed there is a Klout score for our Twitter followers but I don't see one for us. Also, is there a reason there's no Klout score for our Facebook fans? Lastly, is there a report I can create that tracks our Klout trends through HootSuite?

Thanks in advance for your help!

Steve
Steve

Managing contacts by putting them into lists sounds like a really good idea - hadn't considered that. Thanks.

max
max

Is there a way sort a list by Klout score?

henri
henri

Hi,

Do you have someone that can mange my account for me?

Thanks,

Henri

jbplantin
jbplantin

Hello, great news. One suggestion, you should allow to sort on different columns (number of followings, number of followers, klout score) ascending or descending

TSWAlliance
TSWAlliance

@Patty I'm going through the same process.. what a HUGE pain point. Seems like it would be relatively easy to add to the "Profiles" tab.

Andy Au
Andy Au

Hi Patty,

That functionality doesn't exist, but it sounds like a great idea. Suggest it on our Feedback Channel.

jbmailhot
jbmailhot

@henri Hey Heni, just saw this comment, Hootsuite actualy has a list of aprouved Hotsuite university graduates that can help you out!

Andy Au
Andy Au

Hi JB,

Thanks for the idea. Suggest it on our Feedback Channel. From there, users can recommend and vote up features.