HootSuite Releases Pic.Twitter.com Publishing Option to HootSuite Pro

By Donné Torr | 9 months ago | No Comments

tweetpic-header

You spoke, we listened. Publishing images using Twitter’s native pic.twitter.com functionality was a Top-10 requested feature in HootSuite’s feedback forum. Today we are releasing the option to use pic.twitter.com to all HootSuite Pro users.

Images in Tweets have been shown to increase engagement rates by three to four times over messages without photos. Now, HootSuite Pro users join our Enterprise customers in having the option to use Twitter’s own photo sharing technology to achieve a more native image publishing experience through HootSuite.

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Photos posted through HootSuite using pic.twitter.com will be automatically included in your Twitter profile’s photo gallery and will be displayed at the full resolution supported on twitter.com. Here’s how you can apply pic.twitter.com settings to your Twitter accounts in HootSuite.

Applying pic.twitter.com as your image upload service in HootSuite Pro:

pic.twitter.com

For further instruction on how to use pic.twitter.com, please check out this Help Desk article. Thank you for your continued feedback and helping us build better solutions!

Not yet on HootSuite Pro? Upgrade today and receive a 30-day free trial!

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34 comments
CatherineVitrin
CatherineVitrin

So... on some days (yesterday for instance) it seems to work perfectly and on others (like today) the image link totally disappears when saved in a scheduled message. I've tried a bunch of things, but nothing seems to work.

Someone help me, pretty please!

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

Hi Becky,


Thanks for reaching out on Hootsuite's blog.


To clarify, are your images posting as ow.ly links despite your handle using the pic.twitter.com image uploader? Please reach out to us at @Hootsuite_Help on Twitter or head to http://www.hootsuite.com/help and we'll be happy to assist further.


Thank you, Becky!


Best regards,

Christian | Customer Advocate | @Hootsuite_Help

Armen Jagharbekian
Armen Jagharbekian

When we have a Pro account and we want to add image should we click "attache image or file"? does the image effect the number of characters allowed? thanks. Armen

FanSubCana
FanSubCana

How can we do that without pro account ? ...

Becky
Becky

Hi, I changed this function and on the scheduler, it still posts as a .owly. Do you have steps I should take to ensure that scheduled posts publish correctly?

longacre
longacre

Hi Donne, you know how you can post four images together to Twitter? I do not know how to do that through Hootsuite. Can you help? 

Megan
Megan

This is awesome. Thank you very much!

Arledgga
Arledgga

Hi! Do I need Pro to set this feature up in general? OR can a non paying user do so? If so, I am struggling authorizing this to happen from Twitter. Thanks!

tvnicholas
tvnicholas

Quick question. If I upgrade to Pro, will I be able to use this feature through my iPhone app or just on desktop? Thanks!

jv4750
jv4750

can someone help me? the option is there and I have been doing what HootSuite presented, but when I check my account on Twitter, the picture is a simply OWL link. Am I suppose to shrink the URL? what is the EXACT procedure? thank you

vibesing
vibesing

If I am just a part of a of team which has this feature. Can I still use this feature too?

Chris
Chris

Hi, I have a pro account and I am able to access this feature. However, it is not available to members of my marketing team that are using the free account. Is there a way that members of the team can have access as well?

areimer
areimer

Will these pic.twitter links be included in the click through metrics that HootSuite provides?

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

Hi Tisha,


Thank you for reaching out to us, my name is Amy from the Hootsuite Help team and I am happy to help!


I am sorry to hear that you have been experiencing difficulties accessing pic.Twitter. 


Please see here for information on how to set up pic.Twitter.com in your Pro account:

https://help.hootsuite.com/entries/21696205-Selecting-an-Image-Upload-Service


Please also see our blog for further details: 

http://blog.hootsuite.com/pic-twitter-publishing-option/


If you have any further questions please feel free to reach out to us on Twitter at @hootsuite_help


Thank you Tisha!


Kind Regards,

Amy | Customer Advocate | @Hootsuite_Help


TishaOehmen
TishaOehmen

Unfortunately, I'm a pro user and can't seem to activate this.... bummer.

charslston
charslston

Offering this to Pro-only accounts is an interesting choice. Without this functionality, Hootsuite is a non-starter for me. Just one opinion of course.


Nicholas Bruneau
Nicholas Bruneau

What is your advice for posting pictures on Linkedin using Hootsuite? When I post it says that I need to add a twitter account, and when it is published the picture is smaller on Linkedin than native posts... Help!

Marco
Marco

Now just please find a way to send pics to instagram as well.

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

@CatherineVitrin Hey there!


Thank you for reaching out to the Hootsuite Team via our Blog. 


If you have pic.twitter.com enabled for image uploads, an ow.ly link should appear when attaching the image in the Compose Box.


Once the image is saved (or sent), it will convert the ow.ly link into a pic.twitter image and drop the URL. This can be verified from the Scheduled Messages section of the Publisher.


For example, if you click Edit on the Twitter message you will see the image preview although there is no link present. As long as this image is attached, no link is needed.


If you are noticing that the attached image is no longer present as well, can you please reach out to us on Twitter @Hootsuite_Help or via Private Message on our Facebook Page here, https://www.facebook.com/hootsuite. We would be happy to assist further. 


Kind regards, 


Gary | @HootSuite_Help | HootSuite Help Desk - http://ow.ly/dBnBz

evanlepage
evanlepage moderator

@FanSubCana Hi there. This feature is currently only available to Hootsuite Pro users. 

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

@Becky Hi Becky,


Thanks for reaching out to Hootsuite through our blog.


To clarify, are scheduled photos in Tweets sending as ow.ly despite your uploader setting? Please reach out to us through Twitter at @hootsuite_help or through http://www.hootsuite.com/help so we can assist further.


Thanks, Becky!


Best regards,

Christian | Customer Advocate | @Hootsuite_Help

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

@longacre


Hello there! If you have a Hootsuite Pro account, you can update the image uploader for Twitter profiles to Pic.Twitter.  When this setting is updated, you will be able to attach multiple images to a tweet and have them all appear when posting, as you would on native Twitter. Hope that helps!

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

@tvnicholas  Hello there,


Great question!  You'll have to set-up pic.twitter.com as the image uploader for your Twitter profiles on the web dashboard, but once it's set-up any images you post through the iOS Hootsuite App to those profiles will go out as pic.twitter.com.

Best, Taavi @Hootsuite_Help - http://hootsuite.com/help

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

@vibesing Hi there,


Thank you for reaching out to us with your question!


To clarify, only Twitter handles that are attached to Pro Accounts (or their Organization) can choose pic.twitter as their image upload service. If a Twitter handle is attached to a Free Account, ow.ly is currently the only image upload service available. My apologies for any inconvenience.


Warm regards,

Whitney | @Hootsuite_Help | http://hootsuite.com/help

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

Hello @Chris  


Thanks for your question - happy to help clarify!


The settings for the image upload service are set per each Social Profile (https://help.hootsuite.com/entries/21696205-Select-an-Image-Upload-Service#org). 


If the Social Profiles you have set up to post using pic.twitter are in your Organization and shared with your team members, they will be posting with pic.twitter when managing those specific Social Profiles. 


If the Free Plan users in your Organization are wanting to set pic.twitter as the image uploader for the Social Profiles that are in their own account, they will need to upgrade to the Pro Plan.


I hope that this answers you question and let us know if we can help further!


Kathleen | @Hootsuite_Help | Hootsuite Help Desk

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

@TishaOehmen


 Hi Tisha,


Thank you for reaching out to us, my name is Amy from the Hootsuite Help team and I am happy to help!


I am sorry to hear that you have been experiencing difficulties accessing pic.Twitter. 


Please see here for information on how to set up pic.Twitter.com in your Pro account:

https://help.hootsuite.com/entries/21696205-Selecting-an-Image-Upload-Service


Please also see our blog for further details: 

http://blog.hootsuite.com/pic-twitter-publishing-option/


If you have any further questions please feel free to reach out to us on Twitter at @hootsuite_help


Thank you Tisha!


Kind Regards,

Amy | Customer Advocate | @Hootsuite_Help

davidwkyle
davidwkyle

@charslston  Hi,


Thanks for the feedback. We can get you set up on a Trial of the Pro service if you'd like. That way you can try the function out and see if it is for you! 


- David from HootSuite

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

Hi @Nicholas Bruneau


In order to attach an image to your post, you need to select a Twitter profile that will act as an image host (also referred to as a Ow.ly profile). Your image will then display as an image preview next to the image link, in your post. 


Here are the instructions for uploading an image with your LinkedIn post: https://help.hootsuite.com/entries/21570832-Attaching-Images-or-Files#attach-li


Best,

Kathleen | @HootSuite_Help | HootSuite Help Desk - http://ow.ly/dBnBz