Social Media Management with HootSuite Team Collaboration – The perfect tool for groups and teams

By Dave Olson | 5 years ago | 72 Comments

Now, HootSuite Plays Even Better with Others

Team of HootSuite Collaborators

Since the very first iteration, HootSuite was built for groups to manage multiple social network accounts. We’ve continued to listen to agencies, organizations, consultants, and businesses of all sizes, and now HootSuite presents “Owners and Teams” — a new context n the social media dashboard designed to help teams collaborate with efficiency and ease.

All About the Team

These Team Collaboration tools are specifically designed for collective message publishing and conversation monitoring by groups. This will allow enterprises and agencies to coordinate their efforts with colleagues and clients without sacrificing control over valuable account info or compromising the timeliness of messaging.

Business and organizations can now assemble specific Teams to manage accounts, topics or projects. Plus, anyone can add their own social networking accounts without an administrator, adding even more flexibility.

Users can also save keystrokes with the highly-requested “Reply to All” option, and can spread messages auto-magically with streamlined adding of RSS feeds to any social network.

Own your Team

 

Working in Teams on HootSuite

 

  • Each social network account now has an Owner who “holds the keys” to that account. Owners can then invite Team Members to publish to different social network accounts.
  • Anyone can invite Team Members to their HootSuite account – it’s easy: Just enter their email address, add a message if needed, and select the social network you want to grant them access to.
  • Advanced Team Members can manage Basic Team Members’ permissions, plus modify the details of assigned social networks, while only Owners have the ability to delete accounts.
  • Changing with the times is easy — Owners can migrate Ownership to another Team Member on an account when roles or personnel changes. You can also revoke someone’s access quickly and easily at any time.
  • Team Members can add additional accounts to their HootSuite accounts — great for managing work and personal social networks side by side, or for handling external projects.
  • You’ll choose an Owner for each social network account when you first log in. Work with your colleagues to decide who will be the “owner” for your networks (Don’t worry, you can transfer ownership at any time).

RSS to Twitter for All

RSS/Atom Feeds to Twitter

News feed integration was added to HootSuite a few releases back, but previously only Admins could add RSS/Atom feeds to publish to social networks. Now Team Members can also schedule RSS-powered updates to any assigned social network(s) — Simply add a valid feed address, set the update interval, choose how many posts you’d like us to grab at a time, and choose which social networks you’d like the feed to post to. You can find your RSS settings under Settings > RSS/Atom to feed your social networks. More RSS How-tos on Help Desk.

Reply All

Reply to all on Twitter

Sometimes you want to Re-Tweet a message, sometimes you want to Reply to the sender — no problem. But what if you want to reply to all of the recipients of a message? Now you can. Just click the “Reply All” option in the top corner of each update. This was one of the most popular requested features from the Feedback channel — take a look and see what you want to vote up next.

On the RoadMap

This new Team Management framework will bring great benefits to agencies and consultancy which handle multiple clients. It’s also a boon for teams with distributed contributors, including clubs, governments, NGOs, and business of all sizes who use HootSuite as a customer service and monitoring tool. As such, our team is hard at work on a new Assignments component — coming soon! — which will allow Team Members to annotate any posts in their columns and assign them to other Team Members for follow-up.

Owners will have an accountability trail, and Team Members will have a dashboard for managing all their assignments. This release is about a month away, but we do have a new mobile release in between to keep you busy.

Learn More

Webinar — HootSuite is hosting a series of about Team Collaboration — Keep an eye on HootSuite Webinars for details

Video — Shows all the new Team Collaboration features ~ with Owls — Roll it!

Help Desk — Find How-Tos and FAQs including tutorial videos for many HootSuite tasks

Feedback — We monitor this user-powered channel, so vote up your desired features

Notes

Video features music by The Numbskulz from Pe Ell, WA.

Company logos, descriptions, bios, media contact info etc. at the HootSuite Media Kit.

Press Release via PRWebHootSuite Adds Social Network Team Collaboration Tools

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47 comments
Insulina
Insulina

The only thing that could loose your positioning is if you all get tired and worn and began to slip on this.Thanks !!!

Diabetes
Diabetes

Yea, just have to figure out how to strategically use all these features!Thank you !

ecooltips
ecooltips

it is a very awesome social network tool. Must try, it will make your online presence simple and easy. Hootsuite is a great product and everybody must try this.

Massagem
Massagem

Hootsuite is a powerfull tool, thanks for the great product.

Avioes a Venda
Avioes a Venda

to other team members, in order not to step on anyone’s toes within your organization.

Adiana
Adiana

Hootsuite it’s a great product

JackL
JackL

I've just started using HootSuite. Social Media Marketing was a tough chore for me, when I started out. But Hootsuite is like the ULTIMATE automated social marketing tool, and it's turned "chores" into fun. Thanks for creating such a great tool. Will continue using your service for long!

Merry Christmas, and Happy New Year. :)

Jack.

TBU
TBU

I just love HootSuite, hope you will add more interesting features in the next year, have a nice new year

EML
EML

Great job and thank you, Hootsuite it’s a great product

Oficina de Importados
Oficina de Importados

yea, I think one of your main strengths is how well you listen to what your audience wants and more importantly, you give it to them. Way to be in the game. The only thing that could loose your positioning is if you all get tired and worn and began to slip on this.Thanks !!!

Steve R
Steve R

I just love Hootsuite it's a great product

Ar Condicionado
Ar Condicionado

And these updates came just in time for my HootSuite review post. Thanks!

Femininas
Femininas

yea, but this would be much more convenient to have them powered by one service.thanks!!!

MASSAGISTA
MASSAGISTA

yea, quite a lot of features missing in them compared to HootSuite. I want to switch hootsuite soon but wondering if it is only offered as SAAS, thanks!

Angelo Beltran
Angelo Beltran

Amazing! If only TweekDeck had a team collab function...hello HootSuite!

Social Software Guru
Social Software Guru

I enjoyed reading your insight...social media software is vital in marketing today, we work at creating it every day.

Martin
Martin

I had been using another one, but this would be much more convenient to have them powered by one service. And these updates came just in time for my HootSuite review post. Thanks!

Joel
Joel

Using ActiveCollab but honestly, quite a lot of features missing in them compared to HootSuite. I want to switch hootsuite soon but wondering if it is only offered as SAAS or hosted version is also allowed.

Gail Doby
Gail Doby

Great changes...I'll now convert to hoot vs. tweetdeck

Jeffrey Lin
Jeffrey Lin

You guys are awesome. This whole set of features is amazing. Perfect for a financial trading & media publishing team like we have. Now we just have to figure out how to strategically use all these features! So many possibilities...which may also call for a lot of creative thinking.

Lionel Valdellon (acid42)
Lionel Valdellon (acid42)

Looking forward to being able to assign tweets to other team members, in order not to step on anyone's toes within your organization.

Carli
Carli

The team thing is good, but I have now locked myself out of the account that i have ownership on, so although i can sign in i have no accounts and i cant add any account cos they are all owned by the hootsuite account that i cant get into-- this is causing a problem as i rely on Hootsuite to work.... I dunno what to do to get back into my ownership account please help me someone????????

Dave Olson
Dave Olson

@carli - please submit a ticket at http://help.hootsuite.com - Do you not have access to your account passwords? Or the email addresses associated with the accounts?

Shelley Ellis
Shelley Ellis

Loving all the upgrades. Would love to see the capability to share streams with team members ;)

Cheryl from thatgirlisfunny
Cheryl from thatgirlisfunny

Wicked cool! I've used tweetdeck and seesmic on my desktop and thought they were great until I met HootSuite! Keep up the great work. I'm off to check out your new features!

Kikolani
Kikolani

This post enlightened me about the RSS feed service... I had been using another, but it would be much more convenient to have them powered by one service. And these updates came just in time for my HootSuite review post. Thanks!

Katie Felten
Katie Felten

Love love the new features and I have been a huge fan of hootsuite for awhile and always tell people how great it is..thanks for all you do.

Cappi
Cappi

Dave,

In terms of different levels of permissions for members - can you have a member who can monitor, but not publish to, a certain account? Thanks!

Kumiko
Kumiko

Super excited about these updates - thanks for the great new tools!

Brandon
Brandon

Will we have the ability to restrict team members from viewing all of the accounts in Hootsuite?

Stephen
Stephen

Wow - awesome features! SO glad for the reply all feature - can't wait to use it!

Expert Référencement
Expert Référencement

Amazing !

Great job, company will now be able to consolidate their twitter profiles to manage a very relevant brand communication.

Geeee
Geeee

That's really great upgrade exactly what many people & agencies are looking for. Congratulations guys you really rocks! ;)

Dave Olson
Dave Olson

Glad to hear - a lot of love and thought went into this release.

Julia
Julia

After the Select Owner screen comes up, I select owner and then nothing. There's no 'enter' or 'continue' or any way to go into the site. Hitting enter does nothing. I can't get into HootSuite!

Dave Olson
Dave Olson

Please submit a ticket at help.hootsuite.com and we'll get you back Hooting.

Rachel
Rachel

Great addition to HootSuite - I look forward to using it with my team!

Dave Olson
Dave Olson

Let us know how your team enjoys the new release.

Expert Référencement
Expert Référencement

Amazing!

Looks Like Hootsuite's becoming even more attractive than Cotweet, great job!

Erika L Rich
Erika L Rich

Wow! Great upgrades and usability changes Hootsuite! I absolutely adore your product and I try and convert people all the time. You've saved us a ton of time and I simply can't gush enough over how much Hootsuite does, and how well it works to manage multiple social media accounts, whether you are managing your own profiles or many different accounts.

No complaints at all. Keep up the great work! It's noticed. :)

Dave Olson
Dave Olson

Thanks for your kind words - it means to lot to know we are making folks happy.

Michael Shepherd
Michael Shepherd

I fully agree with Erika. You guys are doing an EXCELLENT job. I think one of your main strengths is how well you listen to what your audience wants and more importantly, you give it to them. Way to be in the game. The only thing that could loose your positioning is if you all get tired and worn and began to slip on this. I'm rooting for ya, keep the fire!