#HootTip: Set up Your RSS and Atom Feeds in your #Hootsuite Dashboard

By Ariana Biagi | 2 years ago | 41 Comments

The key to a great social media strategy is sharing great content, whether you discover it online or create it yourself. Either way, content curation can be a time-consuming process. Luckily, HootSuite’s ability to integrate RSS and Atom feeds from any blog  into your dashboard means that sharing great content to your social networks happens automatically, saving you both time and effort.

Here’s How

  1. In launch menu on the left of your dashboard, select the Settings (gear) icon and choose RSS/Atom.Screen Shot 2014-02-12 at 11.39.17 AM

  2. Under RSS/Atom in the pop-up, select the + iconScreen Shot 2014-02-12 at 11.40.48 AM polaroid
  3. In the pop-up that appears, enter the required information. First, type or paste the RSS/Atom URL under “Feed URL.”
  4. Then, select a profile from which you would like the RSS/Atom feed to post and how often HootSuite will check for new posts.
  5. Now, choose how many posts will occur at one time. If you want to set a standard message to go out with your RSS/Atom feed, fill in the optional  “Prepend text to each message” field. Not sure what to add? Try an intro to your blog or a hashtag.
  6. Finally, choose a URL shortener from the drop-down menu and select “Save Feed.” Screen Shot 2014-02-12 at 11.53.48 AM

Note: If you ever wish to delete your RSS/Atom feeds, first select the Settings icon and choose RSS/Atom. Click the Delete (garbage can) icon next to the Rss/Atom feed you would like to delete. Click OK.

Keep an eye out for a new #HootTip each week – they’re short and sweet so that you, your friends and your followers will be HootSuite experts in no time.

 

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90 comments
mouadj
mouadj

Thank you for this feature, it's really interesting and worth trying... I never thought it would be a such feature on hootsuite... thank you also for the tutorial!

LostKat
LostKat

I hate this feature specifically because it NEVER works when I need it to. I have the RSS feeds set up, they're at feedburner, they are set to post to social media when I post a blog but 80% of the time nothing ever posts and I find they are turned OFF in the RSS settings. No reason, just off. There's nothing wrong with the feeds..

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

@LostKat Hi there, 


Thank you for reaching out to the Hootsuite Team via our Blog. 


RSS feeds that have been created using Feedburner are not supported in Hootsuite. The Feedburner software has been deprecated a few years back, and as a result, no longer has updates to it. We have found that even for feeds that are able to be added, they often result in an inconsistent posting experience. 


Our apologies for the inconvenience caused by this. At this time we would recommend using an alternate service to create the RSS feeds. 


Kind regards, 


Gary | @HootSuite_Help | HootSuite Help Desk - http://ow.ly/dBnBz


dlarocqu
dlarocqu

I don't see how to add multiple profiles.  Every time I try to add another it just removes the current one. 

Latest blog post: Home

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

Hi there @dlarocqu ,


Thank you for reaching out to us here at Hootsuite and commenting on our blog post!


To confirm, you should be able to connect multiple social network profiles to your Hootsuite account with these following steps:

https://help.hootsuite.com/hc/en-us/articles/204585410-Add-Remove-or-Revoke-Social-Networks#1


Please note, as a Free user you are able to connect a maximum of 3 social network profiles to your Hootsuite account and as a Pro user you can initially connect up to 50 social network profiles.


If you are not able to add another social network profile and you are within your maximum for number of profiles connected to your account, please follow these steps to clear your browser and dashboards cookies and cache:

https://help.hootsuite.com/hc/en-us/articles/204601530-Refresh-Clear-Your-Dashboard-and-Browser


After doing this, please try to add the social network profile again.


If this continues to not work for you, please don't hesitate to reach out to us on Twitter @Hootsuite_Help to further assist.


Have a great day!


Taylor | Customer Advocate | https://hootsuite.com/help

laurennburrows
laurennburrows

Hi, 


I use Hootsuite to manage my social media pages. My company now want to intergrate RSS feeds to the website and social media pages. I do not know much about RSS feeds so could you please kindly explain how it works? We want the feed to post our social media updates to our website. Additionally, we want to use it to update our social media and website blog with any news from our suppliers/partners. Is this possible with RSS?


Thanks,

Lauren

Joe
Joe

Can HootSuite let me post many RSS feeds and check them every minute? (I monitor a weather service and the software I was using is now banned on Twitter) 

Thank you!

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

@Joe Hello! Thanks for your post!


At this time, Hootsuite will be able to check for new posts every hour, up to 24 hours. I'm sorry for any inconvenience, Joe.


I hope this offers a bit of clarity!


Mika | Customer Advocate | hootsuite.com/help

Jeff Altman
Jeff Altman

I received a message with this subject line: Updates to RSS Feeds for Facebook


The examples are blocked and are not displaying. Where can I read the message in the blog?

RosterNerds
RosterNerds

Is there anywhere to see when it last ran and what (if anything) it saw in the feed? It sometimes picks up my posts, but misses them more often than not. I'm wondering if it's an issue with my pubDate. I usually have a post just after midnight (Eastern), but it got missed the last 3 days. Here is the one from this morning:


<pubDate>Wed, 17 Jun 2015 00:09:35 EST</pubDate>


Is that the correct format for my pubDate? I previously had this, but it didn't work either:


<pubDate>Mon, 15 Jun 2015 21:08:47 -0700</pubDate>


Please let me know the correct format for having Hootsuite see these posts. I will use whatever timezone/format necessary, just need to know.

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

@RosterNerds Hi there!


While we stand behind our service in regards to publishing RSS feeds, troubleshooting the feeds directly is outside of our scope of expertise.


I recommend checking your RSS feed in this RSS feed validator, which will show any errors in the feed that may need to be corrected for it to publish consistently > http://www.rssboard.org/rss-validator/


I also suggest adding the Hootsuite Syndicator App to your web dashboard, and adding your RSS feed to it.  It should show the feed articles available for publishing, and if any are missed you can manually publish them from the App > http://appdirectory.hootsuite.com/65/hootsuite-syndicator


If you have more questions please feel free to chat us at hootsuite.com/help or tweet us anytime @Hootsuite_Help !


Kind regards, Taavi W. | Customer Advocate | hootsuite.com/help

Wampa
Wampa

Hello, 


Does Hootsuite have the capacity to include the primary image for an article from an RSS feed? The image I would like is the same one that Facebook pulls for a link preview. 


Thanks for any help,


Juan

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

@Wampa Hey Juan! 


Thank you for reaching out to the Hootsuite Team via our Blog. My name is Gary and I'd be happy to clarify. 


Social networks themselves will determine which image thumbnail will be pulled for the link preview, based on what they can "scrape" from the website.


For Hootsuite it is essential that the source code of the web page has a an Open Graph image specified, or og:image. This tag tells search engines and social networks which image is the primary one to represent that page and is the one that Hootsuite will use.


If you have the primary image tagged as og:image for the article, this is the image that Hootsuite RSS will use. 


I hope this helps clarify! 


If we can assist further with any questions, please reach out to us on Twitter, @Hootsuite_help or via Private Message on our Facebook Page, https://www.facebook.com/hootsuite and we would be happy to help. 


Kind regards, 


Gary | @HootSuite_Help | HootSuite Help Desk - http://ow.ly/dBnBz



Vern
Vern

Hi Ariana, i have just set up the hoot suite board in my word press web site. I dont believe i have this set up correctly since my blogs authored in my wp site are not auto posting  as they have with other plugins Ive used. can you please give me some guidance on this?

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

@Vern Hello!

Please try uninstalling, then reinstalling the plugin on the WordPress blog.  Should any concerns persist, please reach out to us on Twitter @Hootsuite_Help or via chat on our http://hootsuite.com/help page and we'll assist further.


Taavi W. | Customer Advocate | hootsuite.com/help

Vern
Vern

@Hootsuite_Help_Desk  Hello again. Thanks for replying. it appear my version of wp (which is the latest_ is not compatible with your plug in. My designer suggested using the rss feed from my web site. looking at the hoottip i entered my blog url looking at your tip it does not show an entry for the network to send feed to. my drop down box has the three social profiles i set up and thats all to choose from. If i am approaching this correctly what do i need to do with that setting?


if this all works i have no doubt with the other features you offer we will upgrade to PRO pretty quickly. But i need to get this working for us in this mode first.


thanks in advance

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

@Vern


Thanks for the reply!


So that we can create a help desk ticket and investigate further, can you please reach out to us either via a Facebook PM with the best email to reach you at and the Hootsuite account email or via Twitter (@Hootsuite_Help)?


Regards,


Monika | Customer Advocate | hootsuite.com/help

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

Hi @jacqui! 


In this case, you might find the RSS Reader App from our App Directory here: http://appdirectory.hootsuite.com/34/rss-reader


This is one of our free apps, and you can use it to view all the items on an RSS feed and share the ones you'd like to your followers. 


I hope this helps! Thanks again!


Best,


Megan | Senior Customer Advocate | hootsuite.com/help

jhoffman526
jhoffman526

Is there a way to have a new Facebook Post automatically post to google+ via hootsuite (each time)

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

@jhoffman526


Hi there,


Thanks for reaching out to us!


To confirm, you can set up an RSS feed to post to multiple Social Networks. It is possible to have the same feed send to your Facebook as well as your Google+. This RSS feed will post to each Social Network each time.


We hope to have answered your questions, but please dont hesitate to reach out if you have any further questions or concerns! You can reach us on Twitter via @Hootsuite_Help . 


Very best,

Emilie | Customer Advocate | hootsuite.com/help


Fritsie
Fritsie

Hi, it is possible to add UTM (google analytics) with automated feed tweets?


Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

Hi @Fritsie !


Thanks for your message. At this time, we're not able to automatically add UTM parameters to URLs originating from RSS feeds, sorry for any inconvenience this causes. If you would like to see this functionality offered in future, please feel welcome to post your suggestion on our Feedback Forum here: http://feedback.hootsuite.com. Our team reviews this forum, and if we go forward with a suggestion, you'll receive notification automatically. 


Thanks again!


Best,

Megan | Senior Customer Advocate | hootsuite.com/help

jacqui
jacqui

Hi,

Is there anyway to not autopost,

We would like to store the RSS so we can look at it and pick the items to post and schedule them ourselves.

Jacqui

LewisPaigeRec
LewisPaigeRec

Hi There for the autopost feature does Hootsuite always need to be open??

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

@LewisPaigeRec


Hey there,


Thanks for your question! For your RSS feed to publish content Hootsuite does not need to remain open, you can log-out of your account and as long as your Feed is properly formatted and the Social Profile is connected your content will be posted! 


If you have any other questions, please reach out to us on Twitter @Hootsuite_Help! 


Best,

Jocelyne | Customer Advocate | hootsuite.com/help

Sebastian
Sebastian

Is there a problem with Hootsuite RSS to Google+?

Since one week there is a problem with posting RSS-Feed articles from our website over hootsuite to our Google+ page.

Can you confirm this problem?

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

@Sebastian


Hey there! 


Thanks for reaching out! So that we can assist further, please reach out to us on Twitter @Hootsuite_Help! 


Best,

Jocelyne | Customer Advocate | hootsuite.com/help

dihelson
dihelson

Hello, I administrate several groups on facebook, and participate on many others. I´d like to know how can I auto-publish all my Blog posts to all my groups on Facebook. When I see the rss/atom thing, there´s only a single target for Facebook, how can I set it up for multiple targets, multiple groups on facebook ?

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

@dihelson


Hi there,


Thank you for reaching out to us on our blog. We're happy to assist!


At this time, it's only possible to set up the RSS feed and have it post to one social network at a time. This is to prevent the social network from flagging your RSS posts as duplicate messages, which could result in your messages failing to send and the API connection becoming disconnected. 


I hope this helps to clarify! Please reach out via Facebook Private Message or at @hootsuite_help with any further questions and we'll be more than happy to help.


Best regards,

Amy | Customer Advocate | hootsuite.com/help

Steveology
Steveology

It looks like Hootsuite is checking multiple RSS feeds all within about a 10 minute window. So, the updates tweet in clusters instead of staggered thought the day. How do I adjust this? (And yes, each feed is set to publish only 1 at a time.)

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

@Steveology


Hi Steve,


Thanks for reaching out to us on our blog!


We will be happy to further assist you with this request via email. 


Please reach out via Facebook Private Message or at @hootsuite_help and we'll be happy to create a help ticket and reply via email to further assist.


Thanks!


Best regards,

Amy| Customer Advocate | hootsuite.com/help

FilipeDias
FilipeDias

Howdy, i ́m using RSS/Atom embbeded  app to fetch my feeds and publish to Facebook, but it duplicates the article titles while publishing on Facebook.
This is what happens: http://s11.postimg.org/uy5ms1xqb/Capturar.jpg

Is there a fix for this? I don ́t see it in the options pane.
Is there any app, even a paid one, that posts to Facebook and doesn ́t fail?

Thanks in advance.

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

@FilipeDias  Hi FilipeDias,


Thanks for reaching out to us on our blog.


We can definitely look into why this is occurring with your RSS feeds.


Please send us a tweet at @Hootsuite_Help, a Private Message on Facebook, or head to http://www.hootsuite.com/help to engage in a live chat with one of our Help agents. This will allow us to troubleshoot this issue you are encountering.


Thanks, FilipeDias!


Best,

Christian | @Hootsuite_Help 

dan_g
dan_g

I use the RSS Feed to stream feeds to my social media and, for the most part, it works great.  I recently set-up a second feed to go onto the same accounts, but since I set it up a few weeks ago, not a single thing has been pushed out.  Is it possible to have two different feeds going to one social media profile? If that's set up, is it possible there's something wrong with my feed? If so, it seems that there is suddenly something wrong with my feed (it worked on some networks up until a few weeks ago).  Is there a way to test my feed to confirm that it's compatible with HootSuite?

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

@dan_g Hey there! 


Thank you for reaching out to the Hootsuite Team via our Blog. Sorry to hear about the troubles with the RSS feed. You can have to feeds going to the same social media profile so that should not be causing this issue. 


I would recommend inputting the RSS feed that is not posting into a Feed validator such as the one found here: 


http://validator.w3.org/feed/


If the Feed is not valid or returns errors, this may be what is preventing the Feed from posting. 


If the feed is valid and the issue persists, please reach out to us on Twitter, @Hootsuite_help or via Private Message on our Facebook Page, https://www.facebook.com/hootsuite and we can definitely investigate further. 


I hope this helps! 


Best regards, 


Gary | Customer Advocate | hootsuite.com/help


krishmuralieswar
krishmuralieswar

How many such rss posts can we schedule to Facebook groups daily using PRO version? We have a need to post our daily RSS blog feed to 350 facebook groups. Similarly to 50 linkedin groups and a over 100+ twitter accounts maintained by our employees. Is there a limit to the number of schedules in HootSuite?

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

Hi there,
Thank you for reaching out, my name is Ernesto from the Vancouver office and I'm more than happy to help you.
Yes, you can post RSS Feed to all of your Social Networks but please keep in mind that Pro accounts come with 50 slots for social networks with an availability to upgrade to 100 social networks for an extra charge. I think maybe you can benefit of our enterprise service. https://hootsuite.com/plans

Best Regards,
Ernesto | Customer Advocate | @Hootsuite_Help

technologiq
technologiq

It seems to always post the RSS articles at 4PM PST.  Is there any way to set the time the RSS feed is posted?

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

@technologiq Hey there! 


Thanks for reaching out to us here! I'm happy to answer your questions about RSS feeds.


As it turns out, you can select the amount of times your RSS feed will publish each day. From the sounds of it, your RSS Feed is publishing once every 24 hours.


To amend this, please follow these steps:


https://help.hootsuite.com/entries/56703464-RSS-Atom-Feeds#edit


If you have any further questions Tweet us at @Hootsuite_Help! 


Best,

Jocelyne | @Hootsuite_Help | Hootsuite Help Desk - http://ow.ly/dBnBz


Joe
Joe

I'm a weather tracker and I use software designed for Twitter to tweet RSS feeds to from the weather office to my followers. Can Hootsuite manage more than 1 RSS feed to one twitter account? 


For example I have 32 RSS feeds sending tweets to my followers on one twitter account. Can Hootsuite do this as well?

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

@Joe Hi Joe!


Thank you for reaching out to us! 

With a Free Plan, you can add up to 2 RSS Feeds. However, with a Pro Plan you can add unlimited RSS Feeds, and you can definitely add multiple Feeds to 1 Twitter account.


I hope this information helps! If you have any further questions, do not hesitate to reach out to the Support Owls @Hootsuite_Help!


Warm regards,

Whitney | @Hootsuite_Help | http://hootsuite.com/help

SarLith
SarLith

I have a facebook account and a Page under my facebook account. I want the news feed to go to my facebook page but it keep going to my main account page?

Sailingsteven
Sailingsteven

When posting to FB it doesn't show a picture....

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

@Sailingsteven Hey there!


Thank you for reaching out to us via the Hootsuite Blog! 


Social networks themselves will determine which image thumbnail will be pulled for the link preview, based on what they can "scrape" from the website.


For Facebook it is essential that the source code of the web page has a an Open Graph image specified, or og:image. This tag tells search engines and social networks which image is the primary one to represent that page and is the one that Hootsuite will use.


To test if a URL has images that Facebook is able to scrape to use for a preview, you can test it out using the Facebook debugger here:


https://developers.facebook.com/tools/debug/


This debugger will show you what og:image is set for the site and also what a link preview would look like.


I hope this helps as a starting point. 


If you have further questions, please reach out to us on Twitter @Hootsuite_Help or Private Message us on our Facebook Page, facebook.com/hootsuite. 


Best regards, 


Gary | @HootSuite_Help | HootSuite Help Desk - http://ow.ly/dBnBz

Clar
Clar

I'm trying to add an RSS feed to stream to my LinkedIn group page. I've validated the link for the feed, but I continually get an error message that states "Please enter a valid RSS or Atom feed." Any advice?

ATanaKantor
ATanaKantor

1: whenever I add our site feed to any social network -- say Twitter -- the other feeds -- say linkedin and facebook -- disappear, and I get three feeds that are all posting to the same network.


2: I can't figure out how to 'name-title' an rss feed, which would help since we have more than one feed -- for example (1) for events and (2) for subjects.


Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

@ATanaKantor


Hi there!


In regards to your first concern, please make sure you are following the steps outlined below when adding your RSS feed:

https://help.hootsuite.com/entries/21841256-Adding-RSS-Atom-Feeds


In regards to your second question, my apologies but it is currently not possible to name your RSS feeds. We welcome you to add this feature request to our Feedback Forum:

http://feedback.hootsuite.com/forums/40182--hootsuite-com-web-dashboard


I hope this information helps! If you require any further assistance, please reach out to us on Twitter (HootSuite_Help).


Regards,

Whitney | @HootSuite_Help | http://hootsuite.com/help