Great new features, thanks. Really like the profile picker, although it would be good to move the favourites to the top of the list, have an option to filter by favourites by default or have the filter persistent once selected.

Great updates, posted a few of my own thoughts on my blog: http://ow.ly/6goLj

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Ben Teoh Reply:
August 30th, 2011 at 5:26 am

Oops, right link: http://ow.ly/6goXo

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Nice video! :)

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Dave Olson Reply:
September 6th, 2011 at 3:13 pm

Such a great tune!

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Will we have access to Groups Analytics now?

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Dave Olson Reply:
September 6th, 2011 at 3:14 pm

Yes, Google Analytics is available to HootSuite Pro users since release several months ago.

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Great updates… great video… great work :)

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Dave Olson Reply:
September 6th, 2011 at 3:14 pm

Thanks Tim! Was a big project for us.

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The first thing I noticed (besides Hootlet not working correctly) is that when you hit ‘Schedule’, the tweet immediately goes into the Pending stream. It used to be you could edit the tweet, and finalize scheduling.

My process is to schedule a blank tweet, then put in the text and links. This was to avoid hitting ‘Shift Enter’ accidentally, which would send it immediately. I’d like to have that safety of not sending tweets when you don’t want them sent.

Thanks! Looking forward to the rest of the upgrades.

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Dave Olson Reply:
September 6th, 2011 at 3:14 pm

Thanks for your feedback.

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Wow really cool new features. I like the addition of Facebook pages. Hootsuite is looking pretty sexy nowadays. Hoot hoot.

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Dave Olson Reply:
September 6th, 2011 at 3:16 pm

Sexy Owls! Thanks Nate.

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The extra facebook abilities are great. However while running my business social media accounts, I’ve realized how incredibly useful LinkedIn can be, when will “Group” management be added to your LinkedIn interface?

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Kemp Reply:
August 31st, 2011 at 1:01 am

Soon I hope! Some great things can only get better…

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Dave Olson Reply:
September 6th, 2011 at 3:15 pm

We hear the need and it’s on the map.

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Awesome! This just made my day.

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Dave Olson Reply:
September 6th, 2011 at 3:15 pm

Hurrah!

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That was a great video on the Vimeo link.

Does anybody know which software it was created with? – or can have guess?

Any help apprieciated.

Thanks,

Sean.

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Dave Olson Reply:
September 6th, 2011 at 3:15 pm

Owl magic created it ;-) and Hey Ocean! provided the music.

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This looks GREAT! However studies have concluded that auto-posting to Facebook Fan pages results in lower SEO scores and visibility on FB itself. How does using my Hootesuite to auto-post change that equation?
Thanks for any input,
Maggie

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Gerry Humphrey Reply:
September 2nd, 2011 at 10:57 pm

Maggie, What studies? I would be interested in seeing them.

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MaggieB Reply:
September 6th, 2011 at 4:22 pm

Oh my, I didn’t keep track of where I was reading them, but they were by noted Internet marketers that noted that if they used a service to auto-post to Facebook that those posts were not garnering as many views as ones that they posted manually.

I am not posting to FB with HootSuite because it does not allow me to include pics… and I think that makes a huge difference in whether my fans read a post or not.

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MaggieB Reply:
September 6th, 2011 at 9:12 pm

I just stumbled onto one of the studies in a tweet! Here’s the URL: http://edgerankchecker.com/blog/2011/09/does-using-hootsuite-kill-your-edgerank/

70% is a LOT to lose! I am not using Hootsuite for FB for this reason. I love it for Twitter But am afraid to use it for FB at all.

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Interesting new features, but the one I was waiting for -attaching a wall photo to a Facebook post- is still not working on my side.

I keep getting the same old message “Please select a Twitter profile before uploading”. Oh, and the Geotargeting is still not there for me either.

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Dave Olson Reply:
August 30th, 2011 at 11:59 am

Please visit the new article in the Help Desk for some tips. Geo-targeting is an Enterprise only feature.

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Smash Reply:
August 30th, 2011 at 6:08 pm

I’m having the same issue with trying to attach a wall photo to a Facebook post! I looked through the help desk articles but could not find any helpful information. Please help!

Also, does Hootsuite have the capability to tag a page (@) in a scheduled Facebook post?

Thanks!

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Inorganic Team Reply:
August 31st, 2011 at 7:55 am

Hi,

Please could you link to the article in the Help Desk, Dave?

I’m having the same problems as Nacho, and I’ve spent ages trying to find any solutions on the help desk/ community forum to no avail.

Thanks!

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Meghann Conter Reply:
August 31st, 2011 at 7:30 pm

I have tried this as well, and keep getting the “please select Twitter profile” message. I read through the help files and still don’t see why I can’t attach a photo to a facebook post. Please help

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Adam Reply:
September 5th, 2011 at 8:37 am

Is there any further info on this somewhere? I’m having the same problem and all I can see in the Help Desk is people reporting this issue, but not getting any response?

Comparing what I see to the video preview on the page above… when I click to add a photo, instead of seeing the two new big buttons, I get the message about twitter accounts.

Is this a bug, or is this feature only available on the pro account?

Thanks for your help.

A

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Adam Reply:
September 5th, 2011 at 8:45 am

To follow up my question, after a bit of investigation, this does work if I also post to a twitter account at the same time. It’s not ideal, but it’s enough to get around the problem for now.

Dave Olson Reply:
September 6th, 2011 at 3:19 pm

Hello Nacho et al,

Yes you must select a Twitter account in the workflow for posting a photo to FB. Also, we are working on a new Help Desk article for the photo upload tool to help you all out. Thanks for your patience and feedback.

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Lauren Reply:
September 7th, 2011 at 2:07 pm

Are there plans to eventually not require the twitter account selection for photos, since this limits the amount of text that can be included with a facebook photo?

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Dave Olson Reply:
April 24th, 2012 at 5:22 pm

Thanks for your feedback and we’re exploring other ways to upload photos to Facebook.

Hi:

This is not updated for HootSuite for iPad2 as an app is it?

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Dave Olson Reply:
August 30th, 2011 at 11:58 am

This release is web-only.

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Well I like it but I want to have a stream with my notifications

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Dave Olson Reply:
September 6th, 2011 at 3:19 pm

Thanks for the suggestions Dennis.

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Wow! I am almost in tears, you have made me so happy! I love and recommend Hootsuite, but it was really lacking in Facebook features. Well, no more! Hootsuite is the #1 social media tool! Thank you, guys (and gals)!

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Dave Olson Reply:
August 30th, 2011 at 11:58 am

Great to hear!

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All looks good, but have you fixed the problem with not being unable to post to Facebook via iPhone app?

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Dave Olson Reply:
August 30th, 2011 at 11:58 am

This release was web only but posting to Facebook from iPhone seems to be working fine. If you are having troubles, please visit the Help Desk.

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Love. LOVE. the new photo features!

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Dave Olson Reply:
September 6th, 2011 at 3:19 pm

Hurrah – thanks Amanda!

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Great, this is absolutely great. thanks HoOtSuTiTe

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Dave Olson Reply:
September 6th, 2011 at 3:19 pm

tHaaNks backatcha ;-)

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Hi, greate features, especially for the Spanish people to.
Thank you.
I whil share some of your things on my blog como aclarar la piel.

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Dave Olson Reply:
September 6th, 2011 at 3:20 pm

Mucho Gracias

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Amazing, and very cool interesting features here in Hootsuite…

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Dave Olson Reply:
September 6th, 2011 at 3:20 pm

Thanks for your kind words Ed.

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You’ve done it again… stepped beyond my expectations and anticipated what I would need to manage my ever growing network and business. I already recommend you to all my clients and friends; you’ve just sealed the deal… again. Thank you! Here’s to your continued success! ~ Beth

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Dave Olson Reply:
September 6th, 2011 at 3:20 pm

Beth, This sort of comment makes all the late night worthwhile.

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Hey – great job HootSuite team!

Two additions from my side:
- please add the ability to upload pictures not just as “Wall Posts” but also to “Albums”
- very important and a real show stopper for our business: pre- scheduled images are visible upfront the scheduled publishing date due to the fact their being uploaded to ow.ly

Please really change the second part as it ruins the entire idea of scheduling pictures.
Internet users are way too smart and if they pick up some interesting content prior to it’s official publishing it would be devastating for us.

Many greetings and keep up the good work!

Robert

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Dave Olson Reply:
September 6th, 2011 at 3:04 pm

Hi Robert,

With the new release, photos are uploaded to albums! As for the 2nd part, we hear you on the scheduled posts but this is how we provide the service at this time.

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We are uber excited about all your updates! The Ticker Show covers all your new features in tomorrow’s (8/31) show! Thank you for making Hootsuite continually better! -Corri Corey

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Dave Olson Reply:
September 6th, 2011 at 3:21 pm

Treats coming your way to say thanks Corri.

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Glad to hear about the new features…in my excitement, I deleted Plume and Friendcaster from my Anddoid phone, only to find out this was a web version ONLY!!! *supersadface*

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Dave Olson Reply:
September 6th, 2011 at 3:02 pm

We’ll keep adding new features for the mobile Owls as well as web.

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This is THRILLING! And timely. I have a blog post coming out tomorrow comparing 6 social media desktop tools and HootSuite is one of them. (and my fave). Thanks for doing this. I had noticed that no one linked Facebook Groups – and now you do! Some great features here! Thank you!

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Dave Olson Reply:
September 6th, 2011 at 3:21 pm

Cheers Tracy. I’m sure we’ll find your blog post appealing as well.

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Muy buenos los cambios. Solo falta una cosa, que es lo que impide que cambie de Tweetdeck a Hootsuite: que se muestren los mensajes en ventanas emergentes. Con esa funcionalidad puedes estar trabajando en otras cosas sin perderte mensajes interesantes. Para cuando esta nueva funcionalidad?

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Great addition, loved how you used Peru as an example!

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Dave Olson Reply:
September 6th, 2011 at 3:22 pm

We are paying lots of attention to the Spanish-speaking countries and are excited to see the positive reaction.

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I still cannot upload a photo to my facebook posts. When I click the “add image or file” icon, I get the message to select a Twitter account. Any idea why this might be occurring? I checked out the Help Desk articles, but couldn’t find anything relating specifically to posting photos on Facebook accounts.

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Dave Olson Reply:
September 6th, 2011 at 3:23 pm

As mentioned above, you need to choose a Twitter account in order to upload the photo to Facebook. We are working on new articles about the photo uploading feature.

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I, like Nacho, cannot see the new image-posting feature for my Facebook streams. It still wants to post to only Twitter accounts. I have searched all over for a fix, (including the Help Desk, as per Dave Olsen) but don’t see one? I have cleared cache and tried on different browsers (Firefox and RockMelt/Chromium). Any ideas?

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Dave Olson Reply:
September 6th, 2011 at 3:24 pm

Pardons Noel, We are adding some more articles to help with this topic. To post an image, simply choose a FB account and click the paperclip to see the prompt to upload an image.

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I really liked the video (especially the song you guys used … and the page for “Owls with Snuggies”!) LOL! I’m a Hootsuite fan! But I’d love to have the FB upgrade on my iPhone app. That would rock!

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Dave Olson Reply:
September 6th, 2011 at 3:25 pm

Thanks Coppe. The song is by “Hey Ocean!” BTW, we’ll keep adding tools for the iPhone as well.

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Great updates and new features!

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Dave Olson Reply:
September 6th, 2011 at 3:24 pm

Thanks Andrea.

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Is this update also available on the Hootsuite for Android app? I can add Facebook Groups on my desktop, but it does not work on my Samsung Prevail Smartphone? Any help will be appreciated. Thx.

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Dave Olson Reply:
September 6th, 2011 at 3:05 pm

This update is web only but we’ll keep rolling out new features for Android as well.

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Face Book Privacy settings don’t seem to work. Prople who shouldn’t be seeing my Hoot Suite posts are able to. It looks like the App’s privacy settings are correct. Ant ideas?

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Dave Olson Reply:
September 6th, 2011 at 3:13 pm

Please provide some more information as your posts should adhere to your FB settings.

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Hey, could you please approve my previous posting?

Thanks,

Robert

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Dave Olson Reply:
September 6th, 2011 at 3:12 pm

Where is your previous posting?

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Aww… The tweet for early access dialog popped up and I did the wrong thing, and it is gone. =/ Any way to get it back? If not, when will it be released to everyone?

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Dave Olson Reply:
September 6th, 2011 at 3:10 pm

Its out now – enjoy!

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It’s excellent that you’ve added these extra Facebook tools. Along with your scheduling calendar, you’ve made life a lot easier!

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Dave Olson Reply:
September 6th, 2011 at 3:25 pm

That’s exactly what we try to do, make lives easier.

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This is great! Thank you! I have shared this with my Facebook buddies. Do you think the ability to tag people in Facebook postings through Hootsuite might happen soon?

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Dave Olson Reply:
September 6th, 2011 at 3:00 pm

We hope so :-) You can vote for this feature at http://feedback.hootsuite.com

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Hello,

I’m an Associate Professor at Turabo University in Puerto Rico (USA) for the School of Business and Entrepreneurship. Currently my colleague Dr. Abraham Otero (San Pablo University, Spain) and I are writing a chapter for IGI Global (www.igi-global.com) that is title: “A Review of Tools for Overcoming the Challenge of Monitoring of Social Media” to be publish in the “Handbook of Research on Enterprise 2.0: Technological, Social, and Organizational Dimensions”.

In this chapter we are evaluating various monitoring and engagement tools, and HootSuite is one of those exceptional tools that is going to be mentioned and evaluated in the chapter. What we really need is more detail information and a hands-on experience on your tool. We will appreciate any help that your company may provide us; but I have to mention that we are running against the clock due to the fact that there is a submission date for the chapter.

We hope your company can help us out in our quest to enlighten the Enterprise 2.0.

Thanks’
Prof. Carlos R. Figueroa-Vega
Associate Professor
School of Business and Entrepreneurship

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Dave Olson Reply:
September 6th, 2011 at 2:59 pm

Great to hear, Please take a look at our help desk and the introductory videos for HootSuite University to get started. You’ll also enjoy the library of articles at: http://blog.hootsuite.com/library.

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Within the last week hootsuite will not post scheduled posts to my FB account anymore and will only post if it do it immediately. What the heck is going on? I can’t find any info on this problem!

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Andy Au Reply:
October 7th, 2011 at 3:09 pm

That doesn’t seem right. If you still can’t schedule posts visit the Help Desk for assistance.

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That sounds good to me, I’ll try it.

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Great explanation about Fb monitoring i too write and maintain a blog about mobile monitoring. Your article is really beneficiary for me and my blog i will surely write about your article dave. great work

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The advances facebook management tools are not appearing.
It appears I still have the old publisher dashboard.

I have tried logging in and out, updating to pro, and updating my preferences.
Most importantly I do not have the ability to upload photos.
I was really rooting for you guys. I was hoping this feature would work. I am a paid subscriber and this is vital to my business.
What is going on here?!
Please respond ASAP

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Andy Au Reply:
October 17th, 2011 at 3:53 pm

Hi Kelly, that doesn’t sound right at all. Please fill out a ticket at our Help Desk for assistance.

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This is a cracking little tool with some great new features.

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Hi!
Is it possible to post photos in different posts on facebook when scheduling the publishing of photos?
Even when scheduling different publishing times of photos they are grouped into one post (into one album).

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Dave Olson Reply:
April 24th, 2012 at 4:55 pm

Yes.

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Hi..is it possible to post to all facebook groups i am associated with at a time??

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