Facebook Groups, Events, Photos & Geo Make #HootSuite Even Friendlier

By Ashley Jane Brookes | 4 years ago | | 122 Comments

Tools for Facebook in HootSuite

HootSuite is now even Facebookier

Enjoy updated Facebook functionality within HootSuite’s social media management system – now with support for Facebook Groups and Events, exclusive search streams, plus photo uploading direct to Facebook. We also refreshed the process for posting to Pages and Profiles, added a Profile Picker, and included more ways to monitor walls, news, events and comments in HootSuite streams.

Along with Facebook Insights analytics reports already available the social media management system, HootSuite users can now manage all campaign tasks – including scheduling and assignments – from within the dashboard. Also, Enterprise customers can geo-target campaigns by region or by language.

The new tools are ready to go next time you login to HootSuite. Thanks for sharing the news with your friends and fans ~ we look forward to hearing how the tools help your social media campaigns. Lee aquí la versión en español.

More for Friends, Photos and Fans

Monitor Everything

Track content from Profiles, Pages and Groups from within HootSuite Facebook streams and customize your tabs with: news feeds, photos, videos, events, status updates, and wall posts. Become even more efficient by filtering Facebook Streams to view only selected users or posts.

Tools for managing Facebook in HootSuite

Public Search

Over 20% of content on Facebook is public and now you can search it all in a HootSuite exclusive feature which is not available on Facebook.com. Track instances of your brand name, industry terms, executives etc. and then turn any comment into a stream to track conversations, even assign follow-ups, plus “Like” and comment directly in-stream.

HootSuite Facebook functionality

Picture Posting

Images are a key part of any post and now your images are uploaded directly to Facebook (rather than linked) allowing you to add and schedule pictures to Profiles, Pages and Groups using the enhanced compose box functionality.

HootSuite Facebook photos

Geo-Campaigning

Enterprise customers can target messaging based on the language and location of their audience with new geo-targeting tools. Combined with scheduling, this feature will optimize campaign messaging so it reaches the most relevant audiences at the ideal times.

Other Like-able Additions

Upload photos, schedule and more in HootSuite

Facebook isn’t the only upgrade you’ll notice in the dashboard when you login. We’ve also included some polishes to existing features:

Compose box – Refreshed design makes adding photos, links and scheduling even more intuitive – plus add geo-location co-ordinates to Tweets on the go.

Profile Picker – Designed for users with dozens of profiles, use this auto-completing tool to set favorites and defaults for faster, more accurate selections. Note: you can choose to stay with the original-style if preferred.

Helpful Hoots

Questions about new or existing features? The answers you seek are just a short flight away. Visit the HootSuite Help Desk to find articles to address any query about using Facebook — and other social networks — in the dashboard.

HootSuite

For advanced education, sign up for HootSuite University. This social media certification program is revamped with new videos, content and a weekly #HSUchat to increase your industry knowledge and professional network. Sign up.

Now, get ready for full-fledged Facebook fun within your dashboard where you can now manage all your campaign activities within HootSuite. Tell your friends!

Hey Video

Hey Ocean! Vancouver rock bandAre you still singing the song from the new video in your head? That’s thanks to HootSuite users “Hey Ocean!” and their unreleased track, “Make a New Dance Up.”

This Vancouver band is releasing their 3rd album – called IS – in the new year and…  have a special surprise to celebrate this release at the “I Love Hey Ocean!” Facebook page. Don’t miss out!

Also, be sure to follow Ashleigh, David and Dave via: HeyOcean.comTwitterYoutube and Facebook. Of course, their previous albums are available from iTunes.

Special thanks to Nettwerk Records and Hey Ocean! from your fans at HootSuite.

##   Artículo en español ##


HootSuite, más Facebook que nunca

A partir de ahora, tus campañas en múltiples redes serán más sencillas gracias a las nuevas herramientas de HootSuite.

Disfruta de las nuevas funciones de Facebook con soporte completo para columnas de Grupos, Eventos y Búsquedas, así como de la subida directa de fotos a la red social. Además, hemos renovado el proceso para publicar en Páginas y Perfiles, añadido un Selector de Perfiles e implementado nuevas formas de monitorizar muros, noticias, eventos y comentarios en las columnas de Hootsuite.

Con el sistema de análisis Facebook Insights ya integrado anteriormente en HootSuite, los usuarios ahora también pueden gestionar sus tareas de campaña, incluyendo programación y asignaciones, sin salir de su dashboard. Los clientes Enterprise, además podrán segmentar geográficamente sus campañas por región o idioma

Más amigos, fotos y fans

Prepárate para una experiencia Facebook completa en tu HootSuite. Casi todas tus actividades en la red social, las podrás gestionar también en columnas gracias a esta actualización.

Monitoriza todo

Monitoriza el contenido publicado desde perfiles, páginas y grupos a través de las columnas Facebook y personaliza tus pestañas con noticias, fotos, vídeos, eventos, actualizaciones y publicaciones en el muro. Sé aún más eficiente al filtrar columnas para ver exclusivamente contenidos de usuarios seleccionados.

HootSuite has Facebook streams

Búsqueda pública

Busca en todas las actualizaciones públicas de Facebook desde HootSuite para encontrar las menciones de tu marca, industria, ejecutivos, etc.. Convierte un hilo de comentarios en una columna para seguir la conversación; asigna mensajes y añade “Me gusta” y comentarios directamente desde esa columna.

HootSuite Facebook functionality

Publica tus fotos

Las imágenes son parte de cualquier publicación en Facebook y ahora son subidas directamente a Facebook (no sólo enlazadas) para permitirte añadir fotos a tus Perfiles, Páginas y Grupos utilizando la mejorada caja de composición, que incluye programación de mensajes.

HootSuite Facebook photos

Segmentación geográfica para tus campañas

Los usuarios de planes Enterprise pueden personalizar ahora su mensajería según idioma y localización de su audiencia con nuevas herramientas de segmentación geográfica. Esto, combinado con la programación de mensajes, puede maximizar el efecto de tus campañas al comunicarte directamente con quien quieras, cuando quieras.

Otras nuevas características que ‘te gustarán’

Facebook no es la única actualización que verás cuando entres de nuevo a HootSuite. Junto a los cambios en la funcionalidad de Facebook, hemos pulido y mejorado algunas de nuestras características:

Upload photos, schedule and more in HootSuiteCaja de composición – Nuevo diseño para que la publicación de fotos, actualizaciones y mensajes programados sea aún más intuitiva. Además, también permite añadir coordenadas de geolocalización fácilmente.

Selector de Perfiles – Diseñado para usuarios con docenas de perfiles, el mejorado Selector de Perfiles permite marcar redes como favoritas, perfiles por defecto y autocompletado para una elección rápida y precisa. Nota: puedes seguir utilizando el estilo original si así lo prefieres.

Ululando en tu ayuda

Las respuestas que buscas están a tan sólo un pequeño vuelo. Visita nuestro Help Desk para encontrar artículos que responderán tus preguntas sobre cómo utilizar Facebook, y otras redes sociales, a través de HootSuite.

HootSuitePara un aprendizaje avanzado, regístrate en HootSuite University. Esta certificación en medios sociales ha sido renovada con nuevos vídeos, contenidos y un #HSUchat semanal para aumentar tus conocimientos sobre esta industria y tu red profesional.

Y ahora, prepárate para una experiencia completa en Facebook a través de HootSuite, donde podrás gestionar todas las actividades de tu campaña.

Eso sí que nos gusta.

Written by

107 comments
silbb
silbb

hello can i add facebook group that i am not administrator to my hootsuite ?

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

@silbb


Thanks for your post!


As it turns out, due to changes in the Facebook API a group can only be added to a Dashboard by the admin of the group. More about this change can be found here:


https://help.hootsuite.com/hc/en-us/articles/204601160-Important-Update-Facebook-Upgrades-to-Graph-API-2-x


If you do have any more questions or concerns please reach out to us either via Facebook private message or via Twitter (@Hootsuite_Help). 


Regards,


Monika | Customer Advocate | hootsuite.com/help

sharon
sharon

Can you use Hootsuite to post in multiple Facebook groups?

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

@sharon Hello Sharon!


Technically yes, multiple Facebook groups can be posted to through Hootsuite.  However, Facebook's automated system will flag simultaneous, or duplicate messages, and often deny them from being posted.  We recommend only selecting a few groups to post to at any given time, due to this.


If you have more questions, feel free to reach out to us on Twitter @Hootsuite_Help !


Best, Taavi | hootsuite.com/help

buildingfun
buildingfun

Hello, why does it default to $14.95 per month after 30 days, when it says right on the same page that it is $9.95 per month.  When card info. section, it says $14.95, but on sales page Right on same page, it says $9.95.  How do I get the $9.95 price after the 30 days trial???


Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

@buildingfun Hi there! Thank you for reaching out to us with your question.  If you are signing up for a Pro Monthly Account, then the pricing that you are seeing there is correct.  The $9.99 pricing that you are seeing would be the discounted cost associated with an Annual Pro Plan. The Annual pricing is that which you will see on our Plans page below:

https://hootsuite.com/plans

I hope that this is of help!

Kind Regards,

Daniel @Hootsuite_Help - http://hootsuite.com/help


LS
LS

If my organization wants to begin managing several department FB pages, do they need everyone's username and password?

Hootsuite_Help_Desk
Hootsuite_Help_Desk moderator

@LS Hi LS,


To manage these Pages, you will need the credentials for the Profiles that administrate the Pages. That said, if the Pages are administered by a single Profile only this one Profile will need to be added. Steps on adding Facebook Pages to your Hootsuite account can be found here:

https://help.hootsuite.com/entries/21980037-Add-and-Remove-Social-Networks-from-User-Profile-#fb


Please reach out to us at @hootsuite_help or head to http://www.hootsuite.com/help if you have any further questions. We are happy to help.


Kind regards,

Christian | @Hootsuite_Help | http://hootsuite.com/help

meridia
meridia

Oh my goodness! Awesome article dude! Many thanks, However I am encountering

troubles with your RSS. I don't understand why I cannot subscribe to it. Is there anybody else having the same RSS issues? Anyone that knows the answer can you kindly respond? Thanks!!

Henning
Henning

Great video with a nice tune! I like the lyrics on that. HootSuite is really a very usable tool. :-)

Jon Hainstock
Jon Hainstock

The Facebook features sold me on using Hootsuite instead of Tweetdeck for my wedding photography accounts. Thank you for adding these features!

Troy Glancy
Troy Glancy

I'm wondering the same thing. Can I post the same thing in groups and on a page? Save me time having to keep sharing it over and over.

venkatesh
venkatesh

Hi..is it possible to post to all facebook groups i am associated with at a time??

Dave Olson
Dave Olson

Thanks for your feedback and we're exploring other ways to upload photos to Facebook.

Don Lemur
Don Lemur

Hi!

Is it possible to post photos in different posts on facebook when scheduling the publishing of photos?

Even when scheduling different publishing times of photos they are grouped into one post (into one album).

seo
seo

This is a cracking little tool with some great new features.

Kelly Krum
Kelly Krum

The advances facebook management tools are not appearing.

It appears I still have the old publisher dashboard.

I have tried logging in and out, updating to pro, and updating my preferences.

Most importantly I do not have the ability to upload photos.

I was really rooting for you guys. I was hoping this feature would work. I am a paid subscriber and this is vital to my business.

What is going on here?!

Please respond ASAP

Madhavi
Madhavi

Great explanation about Fb monitoring i too write and maintain a blog about mobile monitoring. Your article is really beneficiary for me and my blog i will surely write about your article dave. great work

Matthias
Matthias

That sounds good to me, I'll try it.

stephanie
stephanie

Within the last week hootsuite will not post scheduled posts to my FB account anymore and will only post if it do it immediately. What the heck is going on? I can't find any info on this problem!

Carlos R. Figuero-Vega
Carlos R. Figuero-Vega

Hello,

I’m an Associate Professor at Turabo University in Puerto Rico (USA) for the School of Business and Entrepreneurship. Currently my colleague Dr. Abraham Otero (San Pablo University, Spain) and I are writing a chapter for IGI Global (www.igi-global.com) that is title: “A Review of Tools for Overcoming the Challenge of Monitoring of Social Media” to be publish in the “Handbook of Research on Enterprise 2.0: Technological, Social, and Organizational Dimensions”.

In this chapter we are evaluating various monitoring and engagement tools, and HootSuite is one of those exceptional tools that is going to be mentioned and evaluated in the chapter. What we really need is more detail information and a hands-on experience on your tool. We will appreciate any help that your company may provide us; but I have to mention that we are running against the clock due to the fact that there is a submission date for the chapter.

We hope your company can help us out in our quest to enlighten the Enterprise 2.0.

Thanks’

Prof. Carlos R. Figueroa-Vega

Associate Professor

School of Business and Entrepreneurship

Sabrina
Sabrina

This is great! Thank you! I have shared this with my Facebook buddies. Do you think the ability to tag people in Facebook postings through Hootsuite might happen soon?

Carolyn Wilson
Carolyn Wilson

It's excellent that you've added these extra Facebook tools. Along with your scheduling calendar, you've made life a lot easier!

Gerry Humphrey
Gerry Humphrey

Aww... The tweet for early access dialog popped up and I did the wrong thing, and it is gone. =/ Any way to get it back? If not, when will it be released to everyone?

Robert
Robert

Hey, could you please approve my previous posting?

Thanks,

Robert

Rich
Rich

Face Book Privacy settings don't seem to work. Prople who shouldn't be seeing my Hoot Suite posts are able to. It looks like the App's privacy settings are correct. Ant ideas?

Eric Khadaroo
Eric Khadaroo

Is this update also available on the Hootsuite for Android app? I can add Facebook Groups on my desktop, but it does not work on my Samsung Prevail Smartphone? Any help will be appreciated. Thx.

Coppe
Coppe

I really liked the video (especially the song you guys used ... and the page for "Owls with Snuggies"!) LOL! I'm a Hootsuite fan! But I'd love to have the FB upgrade on my iPhone app. That would rock!

Noel
Noel

I, like Nacho, cannot see the new image-posting feature for my Facebook streams. It still wants to post to only Twitter accounts. I have searched all over for a fix, (including the Help Desk, as per Dave Olsen) but don't see one? I have cleared cache and tried on different browsers (Firefox and RockMelt/Chromium). Any ideas?

carrie
carrie

I still cannot upload a photo to my facebook posts. When I click the "add image or file" icon, I get the message to select a Twitter account. Any idea why this might be occurring? I checked out the Help Desk articles, but couldn't find anything relating specifically to posting photos on Facebook accounts.

Nicolas
Nicolas

Great addition, loved how you used Peru as an example!

Fran
Fran

Muy buenos los cambios. Solo falta una cosa, que es lo que impide que cambie de Tweetdeck a Hootsuite: que se muestren los mensajes en ventanas emergentes. Con esa funcionalidad puedes estar trabajando en otras cosas sin perderte mensajes interesantes. Para cuando esta nueva funcionalidad?

Tracy S
Tracy S

This is THRILLING! And timely. I have a blog post coming out tomorrow comparing 6 social media desktop tools and HootSuite is one of them. (and my fave). Thanks for doing this. I had noticed that no one linked Facebook Groups - and now you do! Some great features here! Thank you!

Camille Turner
Camille Turner

Glad to hear about the new features...in my excitement, I deleted Plume and Friendcaster from my Anddoid phone, only to find out this was a web version ONLY!!! *supersadface*

Corri Corey
Corri Corey

We are uber excited about all your updates! The Ticker Show covers all your new features in tomorrow's (8/31) show! Thank you for making Hootsuite continually better! -Corri Corey

Robert
Robert

Hey - great job HootSuite team!

Two additions from my side:

- please add the ability to upload pictures not just as "Wall Posts" but also to "Albums"

- very important and a real show stopper for our business: pre- scheduled images are visible upfront the scheduled publishing date due to the fact their being uploaded to ow.ly

Please really change the second part as it ruins the entire idea of scheduling pictures.

Internet users are way too smart and if they pick up some interesting content prior to it's official publishing it would be devastating for us.

Many greetings and keep up the good work!

Robert

Beth Neibert
Beth Neibert

You've done it again... stepped beyond my expectations and anticipated what I would need to manage my ever growing network and business. I already recommend you to all my clients and friends; you've just sealed the deal... again. Thank you! Here's to your continued success! ~ Beth

Ed
Ed

Amazing, and very cool interesting features here in Hootsuite...

nvsr
nvsr

Great, this is absolutely great. thanks HoOtSuTiTe

Amanda L
Amanda L

Love. LOVE. the new photo features!

Gary
Gary

All looks good, but have you fixed the problem with not being unable to post to Facebook via iPhone app?

Biggi Fraley
Biggi Fraley

Wow! I am almost in tears, you have made me so happy! I love and recommend Hootsuite, but it was really lacking in Facebook features. Well, no more! Hootsuite is the #1 social media tool! Thank you, guys (and gals)!

Dennis. K
Dennis. K

Well I like it but I want to have a stream with my notifications

Annie
Annie

Hi:

This is not updated for HootSuite for iPad2 as an app is it?

Nacho
Nacho

Interesting new features, but the one I was waiting for -attaching a wall photo to a Facebook post- is still not working on my side.

I keep getting the same old message "Please select a Twitter profile before uploading". Oh, and the Geotargeting is still not there for me either.

MaggieB
MaggieB

This looks GREAT! However studies have concluded that auto-posting to Facebook Fan pages results in lower SEO scores and visibility on FB itself. How does using my Hootesuite to auto-post change that equation?

Thanks for any input,

Maggie

Sean M
Sean M

That was a great video on the Vimeo link.

Does anybody know which software it was created with? - or can have guess?

Any help apprieciated.

Thanks,

Sean.