Facebook Groups, Events, Photos & Geo Make #HootSuite Even Friendlier
HootSuite is now even Facebookier
Enjoy updated Facebook functionality within HootSuite’s social media management system – now with support for Facebook Groups and Events, exclusive search streams, plus photo uploading direct to Facebook. We also refreshed the process for posting to Pages and Profiles, added a Profile Picker, and included more ways to monitor walls, news, events and comments in HootSuite streams.
Along with Facebook Insights analytics reports already available the social media management system, HootSuite users can now manage all campaign tasks – including scheduling and assignments – from within the dashboard. Also, Enterprise customers can geo-target campaigns by region or by language.
The new tools are ready to go next time you login to HootSuite. Thanks for sharing the news with your friends and fans ~ we look forward to hearing how the tools help your social media campaigns. Lee aquí la versión en español.
More for Friends, Photos and Fans
Monitor Everything
Track content from Profiles, Pages and Groups from within HootSuite Facebook streams and customize your tabs with: news feeds, photos, videos, events, status updates, and wall posts. Become even more efficient by filtering Facebook Streams to view only selected users or posts.
Public Search
Over 20% of content on Facebook is public and now you can search it all in a HootSuite exclusive feature which is not available on Facebook.com. Track instances of your brand name, industry terms, executives etc. and then turn any comment into a stream to track conversations, even assign follow-ups, plus “Like” and comment directly in-stream.
Picture Posting
Images are a key part of any post and now your images are uploaded directly to Facebook (rather than linked) allowing you to add and schedule pictures to Profiles, Pages and Groups using the enhanced compose box functionality.
Geo-Campaigning
Enterprise customers can target messaging based on the language and location of their audience with new geo-targeting tools. Combined with scheduling, this feature will optimize campaign messaging so it reaches the most relevant audiences at the ideal times.
Other Like-able Additions
Facebook isn’t the only upgrade you’ll notice in the dashboard when you login. We’ve also included some polishes to existing features:
Compose box – Refreshed design makes adding photos, links and scheduling even more intuitive – plus add geo-location co-ordinates to Tweets on the go.
Profile Picker – Designed for users with dozens of profiles, use this auto-completing tool to set favorites and defaults for faster, more accurate selections. Note: you can choose to stay with the original-style if preferred.
Helpful Hoots
Questions about new or existing features? The answers you seek are just a short flight away. Visit the HootSuite Help Desk to find articles to address any query about using Facebook — and other social networks — in the dashboard.
For advanced education, sign up for HootSuite University. This social media certification program is revamped with new videos, content and a weekly #HSUchat to increase your industry knowledge and professional network. Sign up.
Now, get ready for full-fledged Facebook fun within your dashboard where you can now manage all your campaign activities within HootSuite. Tell your friends!
Hey Video
Are you still singing the song from the new video in your head? That’s thanks to HootSuite users “Hey Ocean!” and their unreleased track, ”Make a New Dance Up.”
This Vancouver band is releasing their 3rd album – called IS – in the new year and… have a special surprise to celebrate this release at the “I Love Hey Ocean!” Facebook page. Don’t miss out!
Also, be sure to follow Ashleigh, David and Dave via: HeyOcean.com, Twitter, Youtube and Facebook. Of course, their previous albums are available from iTunes.
Special thanks to Nettwerk Records and Hey Ocean! from your fans at HootSuite.
HootSuite, más Facebook que nunca
A partir de ahora, tus campañas en múltiples redes serán más sencillas gracias a las nuevas herramientas de HootSuite.
Disfruta de las nuevas funciones de Facebook con soporte completo para columnas de Grupos, Eventos y Búsquedas, así como de la subida directa de fotos a la red social. Además, hemos renovado el proceso para publicar en Páginas y Perfiles, añadido un Selector de Perfiles e implementado nuevas formas de monitorizar muros, noticias, eventos y comentarios en las columnas de Hootsuite.
Con el sistema de análisis Facebook Insights ya integrado anteriormente en HootSuite, los usuarios ahora también pueden gestionar sus tareas de campaña, incluyendo programación y asignaciones, sin salir de su dashboard. Los clientes Enterprise, además podrán segmentar geográficamente sus campañas por región o idioma
Más amigos, fotos y fans
Prepárate para una experiencia Facebook completa en tu HootSuite. Casi todas tus actividades en la red social, las podrás gestionar también en columnas gracias a esta actualización.
Monitoriza todo
Monitoriza el contenido publicado desde perfiles, páginas y grupos a través de las columnas Facebook y personaliza tus pestañas con noticias, fotos, vídeos, eventos, actualizaciones y publicaciones en el muro. Sé aún más eficiente al filtrar columnas para ver exclusivamente contenidos de usuarios seleccionados.
Búsqueda pública
Busca en todas las actualizaciones públicas de Facebook desde HootSuite para encontrar las menciones de tu marca, industria, ejecutivos, etc.. Convierte un hilo de comentarios en una columna para seguir la conversación; asigna mensajes y añade “Me gusta” y comentarios directamente desde esa columna.
Publica tus fotos
Las imágenes son parte de cualquier publicación en Facebook y ahora son subidas directamente a Facebook (no sólo enlazadas) para permitirte añadir fotos a tus Perfiles, Páginas y Grupos utilizando la mejorada caja de composición, que incluye programación de mensajes.
Segmentación geográfica para tus campañas
Los usuarios de planes Enterprise pueden personalizar ahora su mensajería según idioma y localización de su audiencia con nuevas herramientas de segmentación geográfica. Esto, combinado con la programación de mensajes, puede maximizar el efecto de tus campañas al comunicarte directamente con quien quieras, cuando quieras.
Otras nuevas características que ‘te gustarán’
Facebook no es la única actualización que verás cuando entres de nuevo a HootSuite. Junto a los cambios en la funcionalidad de Facebook, hemos pulido y mejorado algunas de nuestras características:
Caja de composición – Nuevo diseño para que la publicación de fotos, actualizaciones y mensajes programados sea aún más intuitiva. Además, también permite añadir coordenadas de geolocalización fácilmente.
Selector de Perfiles – Diseñado para usuarios con docenas de perfiles, el mejorado Selector de Perfiles permite marcar redes como favoritas, perfiles por defecto y autocompletado para una elección rápida y precisa. Nota: puedes seguir utilizando el estilo original si así lo prefieres.
Ululando en tu ayuda
Las respuestas que buscas están a tan sólo un pequeño vuelo. Visita nuestro Help Desk para encontrar artículos que responderán tus preguntas sobre cómo utilizar Facebook, y otras redes sociales, a través de HootSuite.
Para un aprendizaje avanzado, regístrate en HootSuite University. Esta certificación en medios sociales ha sido renovada con nuevos vídeos, contenidos y un #HSUchat semanal para aumentar tus conocimientos sobre esta industria y tu red profesional.
Y ahora, prepárate para una experiencia completa en Facebook a través de HootSuite, donde podrás gestionar todas las actividades de tu campaña.
Eso sí que nos gusta.
Great new features, thanks. Really like the profile picker, although it would be good to move the favourites to the top of the list, have an option to filter by favourites by default or have the filter persistent once selected.
Great updates, posted a few of my own thoughts on my blog: http://ow.ly/6goLj
Oops, right link: http://ow.ly/6goXo
Nice video! :)
Such a great tune!
Will we have access to Groups Analytics now?
Yes, Google Analytics is available to HootSuite Pro users since release several months ago.
Great updates… great video… great work :)
Thanks Tim! Was a big project for us.
The first thing I noticed (besides Hootlet not working correctly) is that when you hit ‘Schedule’, the tweet immediately goes into the Pending stream. It used to be you could edit the tweet, and finalize scheduling.
My process is to schedule a blank tweet, then put in the text and links. This was to avoid hitting ‘Shift Enter’ accidentally, which would send it immediately. I’d like to have that safety of not sending tweets when you don’t want them sent.
Thanks! Looking forward to the rest of the upgrades.
Thanks for your feedback.
Wow really cool new features. I like the addition of Facebook pages. Hootsuite is looking pretty sexy nowadays. Hoot hoot.
Sexy Owls! Thanks Nate.
The extra facebook abilities are great. However while running my business social media accounts, I’ve realized how incredibly useful LinkedIn can be, when will “Group” management be added to your LinkedIn interface?
Soon I hope! Some great things can only get better…
We hear the need and it’s on the map.
Awesome! This just made my day.
Hurrah!
That was a great video on the Vimeo link.
Does anybody know which software it was created with? – or can have guess?
Any help apprieciated.
Thanks,
Sean.
Owl magic created it ;-) and Hey Ocean! provided the music.
This looks GREAT! However studies have concluded that auto-posting to Facebook Fan pages results in lower SEO scores and visibility on FB itself. How does using my Hootesuite to auto-post change that equation?
Thanks for any input,
Maggie
Maggie, What studies? I would be interested in seeing them.
Oh my, I didn’t keep track of where I was reading them, but they were by noted Internet marketers that noted that if they used a service to auto-post to Facebook that those posts were not garnering as many views as ones that they posted manually.
I am not posting to FB with HootSuite because it does not allow me to include pics… and I think that makes a huge difference in whether my fans read a post or not.
I just stumbled onto one of the studies in a tweet! Here’s the URL: http://edgerankchecker.com/blog/2011/09/does-using-hootsuite-kill-your-edgerank/
70% is a LOT to lose! I am not using Hootsuite for FB for this reason. I love it for Twitter But am afraid to use it for FB at all.
Interesting new features, but the one I was waiting for -attaching a wall photo to a Facebook post- is still not working on my side.
I keep getting the same old message “Please select a Twitter profile before uploading”. Oh, and the Geotargeting is still not there for me either.
Please visit the new article in the Help Desk for some tips. Geo-targeting is an Enterprise only feature.
I’m having the same issue with trying to attach a wall photo to a Facebook post! I looked through the help desk articles but could not find any helpful information. Please help!
Also, does Hootsuite have the capability to tag a page (@) in a scheduled Facebook post?
Thanks!
Hi,
Please could you link to the article in the Help Desk, Dave?
I’m having the same problems as Nacho, and I’ve spent ages trying to find any solutions on the help desk/ community forum to no avail.
Thanks!
I have tried this as well, and keep getting the “please select Twitter profile” message. I read through the help files and still don’t see why I can’t attach a photo to a facebook post. Please help
Is there any further info on this somewhere? I’m having the same problem and all I can see in the Help Desk is people reporting this issue, but not getting any response?
Comparing what I see to the video preview on the page above… when I click to add a photo, instead of seeing the two new big buttons, I get the message about twitter accounts.
Is this a bug, or is this feature only available on the pro account?
Thanks for your help.
A
To follow up my question, after a bit of investigation, this does work if I also post to a twitter account at the same time. It’s not ideal, but it’s enough to get around the problem for now.
Hello Nacho et al,
Yes you must select a Twitter account in the workflow for posting a photo to FB. Also, we are working on a new Help Desk article for the photo upload tool to help you all out. Thanks for your patience and feedback.
Are there plans to eventually not require the twitter account selection for photos, since this limits the amount of text that can be included with a facebook photo?
Thanks for your feedback and we’re exploring other ways to upload photos to Facebook.
Hi:
This is not updated for HootSuite for iPad2 as an app is it?
This release is web-only.
Well I like it but I want to have a stream with my notifications
Thanks for the suggestions Dennis.
Wow! I am almost in tears, you have made me so happy! I love and recommend Hootsuite, but it was really lacking in Facebook features. Well, no more! Hootsuite is the #1 social media tool! Thank you, guys (and gals)!
Great to hear!
All looks good, but have you fixed the problem with not being unable to post to Facebook via iPhone app?
This release was web only but posting to Facebook from iPhone seems to be working fine. If you are having troubles, please visit the Help Desk.
Love. LOVE. the new photo features!
Hurrah – thanks Amanda!
Great, this is absolutely great. thanks HoOtSuTiTe
tHaaNks backatcha ;-)
Hi, greate features, especially for the Spanish people to.
Thank you.
I whil share some of your things on my blog como aclarar la piel.
Mucho Gracias
Amazing, and very cool interesting features here in Hootsuite…
Thanks for your kind words Ed.
You’ve done it again… stepped beyond my expectations and anticipated what I would need to manage my ever growing network and business. I already recommend you to all my clients and friends; you’ve just sealed the deal… again. Thank you! Here’s to your continued success! ~ Beth
Beth, This sort of comment makes all the late night worthwhile.
Hey – great job HootSuite team!
Two additions from my side:
- please add the ability to upload pictures not just as “Wall Posts” but also to “Albums”
- very important and a real show stopper for our business: pre- scheduled images are visible upfront the scheduled publishing date due to the fact their being uploaded to ow.ly
Please really change the second part as it ruins the entire idea of scheduling pictures.
Internet users are way too smart and if they pick up some interesting content prior to it’s official publishing it would be devastating for us.
Many greetings and keep up the good work!
Robert
Hi Robert,
With the new release, photos are uploaded to albums! As for the 2nd part, we hear you on the scheduled posts but this is how we provide the service at this time.
We are uber excited about all your updates! The Ticker Show covers all your new features in tomorrow’s (8/31) show! Thank you for making Hootsuite continually better! -Corri Corey
Treats coming your way to say thanks Corri.
Glad to hear about the new features…in my excitement, I deleted Plume and Friendcaster from my Anddoid phone, only to find out this was a web version ONLY!!! *supersadface*
We’ll keep adding new features for the mobile Owls as well as web.
This is THRILLING! And timely. I have a blog post coming out tomorrow comparing 6 social media desktop tools and HootSuite is one of them. (and my fave). Thanks for doing this. I had noticed that no one linked Facebook Groups – and now you do! Some great features here! Thank you!
Cheers Tracy. I’m sure we’ll find your blog post appealing as well.
Muy buenos los cambios. Solo falta una cosa, que es lo que impide que cambie de Tweetdeck a Hootsuite: que se muestren los mensajes en ventanas emergentes. Con esa funcionalidad puedes estar trabajando en otras cosas sin perderte mensajes interesantes. Para cuando esta nueva funcionalidad?
Great addition, loved how you used Peru as an example!
We are paying lots of attention to the Spanish-speaking countries and are excited to see the positive reaction.
I still cannot upload a photo to my facebook posts. When I click the “add image or file” icon, I get the message to select a Twitter account. Any idea why this might be occurring? I checked out the Help Desk articles, but couldn’t find anything relating specifically to posting photos on Facebook accounts.
As mentioned above, you need to choose a Twitter account in order to upload the photo to Facebook. We are working on new articles about the photo uploading feature.
I, like Nacho, cannot see the new image-posting feature for my Facebook streams. It still wants to post to only Twitter accounts. I have searched all over for a fix, (including the Help Desk, as per Dave Olsen) but don’t see one? I have cleared cache and tried on different browsers (Firefox and RockMelt/Chromium). Any ideas?
Pardons Noel, We are adding some more articles to help with this topic. To post an image, simply choose a FB account and click the paperclip to see the prompt to upload an image.
I really liked the video (especially the song you guys used … and the page for “Owls with Snuggies”!) LOL! I’m a Hootsuite fan! But I’d love to have the FB upgrade on my iPhone app. That would rock!
Thanks Coppe. The song is by “Hey Ocean!” BTW, we’ll keep adding tools for the iPhone as well.
Great updates and new features!
Thanks Andrea.
Is this update also available on the Hootsuite for Android app? I can add Facebook Groups on my desktop, but it does not work on my Samsung Prevail Smartphone? Any help will be appreciated. Thx.
This update is web only but we’ll keep rolling out new features for Android as well.
Face Book Privacy settings don’t seem to work. Prople who shouldn’t be seeing my Hoot Suite posts are able to. It looks like the App’s privacy settings are correct. Ant ideas?
Please provide some more information as your posts should adhere to your FB settings.
Hey, could you please approve my previous posting?
Thanks,
Robert
Where is your previous posting?
Aww… The tweet for early access dialog popped up and I did the wrong thing, and it is gone. =/ Any way to get it back? If not, when will it be released to everyone?
Its out now – enjoy!
It’s excellent that you’ve added these extra Facebook tools. Along with your scheduling calendar, you’ve made life a lot easier!
That’s exactly what we try to do, make lives easier.
This is great! Thank you! I have shared this with my Facebook buddies. Do you think the ability to tag people in Facebook postings through Hootsuite might happen soon?
We hope so :-) You can vote for this feature at http://feedback.hootsuite.com
Hello,
I’m an Associate Professor at Turabo University in Puerto Rico (USA) for the School of Business and Entrepreneurship. Currently my colleague Dr. Abraham Otero (San Pablo University, Spain) and I are writing a chapter for IGI Global (www.igi-global.com) that is title: “A Review of Tools for Overcoming the Challenge of Monitoring of Social Media” to be publish in the “Handbook of Research on Enterprise 2.0: Technological, Social, and Organizational Dimensions”.
In this chapter we are evaluating various monitoring and engagement tools, and HootSuite is one of those exceptional tools that is going to be mentioned and evaluated in the chapter. What we really need is more detail information and a hands-on experience on your tool. We will appreciate any help that your company may provide us; but I have to mention that we are running against the clock due to the fact that there is a submission date for the chapter.
We hope your company can help us out in our quest to enlighten the Enterprise 2.0.
Thanks’
Prof. Carlos R. Figueroa-Vega
Associate Professor
School of Business and Entrepreneurship
Great to hear, Please take a look at our help desk and the introductory videos for HootSuite University to get started. You’ll also enjoy the library of articles at: http://blog.hootsuite.com/library.
Within the last week hootsuite will not post scheduled posts to my FB account anymore and will only post if it do it immediately. What the heck is going on? I can’t find any info on this problem!
That doesn’t seem right. If you still can’t schedule posts visit the Help Desk for assistance.
That sounds good to me, I’ll try it.
Great explanation about Fb monitoring i too write and maintain a blog about mobile monitoring. Your article is really beneficiary for me and my blog i will surely write about your article dave. great work
The advances facebook management tools are not appearing.
It appears I still have the old publisher dashboard.
I have tried logging in and out, updating to pro, and updating my preferences.
Most importantly I do not have the ability to upload photos.
I was really rooting for you guys. I was hoping this feature would work. I am a paid subscriber and this is vital to my business.
What is going on here?!
Please respond ASAP
Hi Kelly, that doesn’t sound right at all. Please fill out a ticket at our Help Desk for assistance.
This is a cracking little tool with some great new features.
Hi!
Is it possible to post photos in different posts on facebook when scheduling the publishing of photos?
Even when scheduling different publishing times of photos they are grouped into one post (into one album).
Yes.
Hi..is it possible to post to all facebook groups i am associated with at a time??
I’m wondering the same thing. Can I post the same thing in groups and on a page? Save me time having to keep sharing it over and over.
The Facebook features sold me on using Hootsuite instead of Tweetdeck for my wedding photography accounts. Thank you for adding these features!
Great video with a nice tune! I like the lyrics on that. HootSuite is really a very usable tool. :-)
Oh my goodness! Awesome article dude! Many thanks, However I am encountering
troubles with your RSS. I don’t understand why I cannot subscribe to it. Is there anybody else having the same RSS issues? Anyone that knows the answer can you kindly respond? Thanks!!
Hi Meridia,
Are you using this feed address? http://blog.hootsuite.com/feed/ Let us know if the problem persists. Our Help Desk would be happy to help if you are still stuck: http://hootsuite.com/help